Walk-in Cabinet and Office Combo - Picture of Pan Pacific Singapore
Photo: Walk-in Cabinet and Office Combo
From Review : Near-perfect staycation, with almost perfect staff of Pan Pacific Singapore
+44
City Suite: ServiceOne had inefficiencies (the hotel’s in-house systemized guest service) - In a very rare occasion, a staff disappointed this guest “hours after checkout”. Here is the account of what happened: During the Stay: I called ServiceOne for the faulty Handyphone…
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Date of stay: March 2018
Response from PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore
Responded 6 Apr 2018
Dear Aelvin D, Thank you for choosing Pan Pacific Singapore as your choice of accommodation. While we are glad that you had an overall positive experience, we apologise for the lapse in communication. We appreciate your sharing regarding the service experience you had and will be addressing this with our leaders. Please be assured that our guests' feedback is taken onboard and duly addressed in order to improve our standards. We appreciate your time in sharing this review and look forward to welcoming you back during your next visit to Singapore. Best regards, Annie Choy Director of Marketing Communications
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