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Parkson Mall next to Sun Palace - Picture of Crowne Plaza Beijing Sun Palace

Photo: Parkson Mall next to Sun Palace

From Review : Some Slippage; Still Love of Crowne Plaza Beijing Sun Palace
Parkson Mall next to Sun Palace
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Crown Plaza Beijing
Brelli wrote a review May 2012
Arizona436 contributions296 helpful votes
4.0 of 5 bubbles
By my reviews, it can be seen that I have stayed in this hotel several times. I've stayed as a single traveler and as a group leader with as many as 24 other people. This last time I stayed as a single traveler. My other reviews have always been positive; however, this time the
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Date of stay: February 2012
Response from virginia_cui, Manager at Crowne Plaza Beijing Sun Palace
Responded 20 May 2012
Dear im4duke, Thank you for taking the time to offer such candid and detailed review. We especially appreciate the positive tone of your review and your continued recommendation of the Crowne Plaza Beijing Sun Palace. I will certainly take your other comments into consideration and ensure you will see the improvements on your next visit. With regards to your expectation of a suite upgrade, we can best address that issue if we know which category you were booked into, as we certainly do offer upgrade to next best category for all our Priority Club Platinum members. If you could inform me in advance of your next visit, It will be my pleasure to thank you in person and ensure your needs are met. Sincerely Anna Stackler
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