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From Review : Staff badly needs training in basics of hospitality of Holiday Inn Cairo - Citystars
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Staff badly needs training in basics of hospitality
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Staff badly needs training in basics of hospitality
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recommended
Staff badly needs training in basics of hospitality
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Other Recent Reviews

Otimo 4*
March 2020
KunalBanerjee wrote a review May 2016
Mumbai, India2,093 contributions99 helpful votes
+35
This hotel is located in the Heliopolis area and adjoining the Stars City Mall. I stayed here from 17 to 21-May’16 (04-nights) while on a Business Trip to Cairo, Egypt. I am a Platinum Elite IHG member, but there was no such reception at the time of arrival. I had requested for
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Date of stay: May 2016
Response from Ibrahim N, Executive Secretary at Holiday Inn Cairo - Citystars
Responded 27 May 2016
Dear KunalBanerjee, Thank you for staying at Holiday Inn Cairo Citystars and for taking the time to post your comments on TripAdvisor. We are happy you liked our property and enjoyed our restaurants and wish you had a good time with us. We do apologize about the shortfalls you may have encountered and promise to look into them and take necessary actions. We hope to have the chance to be of service to you again and look forward to your next visit hopefully in the near future. Sincerely, Dina Y Khalil Executive Secretary
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