Window View - Picture of Novel Hotel City Center, Abu Dhabi
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From Review : Great Hotel! of Novel Hotel City Center
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Complaint about customer service (reception)
February 2023
Sujaya Kanchan
February 2023
PopcornMonkeyReviews wrote a review Jun 2016
West Yorkshire, United Kingdom3,837 contributions375 helpful votesVery good value for money, excellent and attentive staff, very central business location, good shuttle service to Malls and affordable private transfer to AUD airport. Overall I would highly recommend this place for its central location and great staff.
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Date of stay: June 2016
Response from MercureAbuDhabi, Manager at Novel Hotel City Center
Responded 5 Jun 2016
Dear Guest, Thank you for sharing with us your feedback, We truly appreciate you taking the time to review us on trip advisor. It's wonderful to hear that you found the Hotel to have a good value for Money. It's an absolute delight to hear you describe the staff as excellent and attentive!Your amazing comments about the Mercure team has been shared with them and they could not be happier! Thank you also for noting our central location, which is in the business and shopping districts of the city. Thank you so much for your recommendation! It was lovely having you stay with us and we look forward to welcoming you back soon, Warmest Regards, Your Mercure Team
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