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Pool - Picture of Sheraton Hanoi Hotel

Photo: Pool

From Review : Excellent Sheraton Stay, with Great Smiling Service. of Sheraton Hanoi Hotel
Excellent Sheraton Stay, with Great Smiling Service.
Imperial Suite
Desert counter
Les Beller wrote a review Sept 2016
Parker, Colorado37 contributions17 helpful votes
5.0 of 5 bubbles
I stayed for about 10 days here during business. The staff was excellent and friendly. Room was clean and maids very friendly and fluent. The rooms are a more traditional old-world style that Sheraton does, but everything was in good and clean condition. Gym was nice sized and
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Date of stay: August 2016
Response from Tien N, Manager at Sheraton Hanoi Hotel
Responded 20 Sept 2016
Dear Lesterino, We are delighted to hear about your enjoyable stay with Sheraton Hanoi Hotel. Sheraton has a wide view overlooking the famous West Lake, which brings about a calm and tranquil ambience for our guests. Our associates continuously strive to provide warm and personalized experience to all guests. We have also noted your comment and will look into concierge book to update all restaurants accurately. Should your future travels bring you back to Hanoi, it will be our pleasure to welcome you back to Sheraton Hanoi Hotel. Thank you and Warm Regards, Nguyen Ngoc Tien Rooms Division Manager
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