Interior - Picture of Four Points by Sheraton Perth
Photo: Interior
From Review : Good hotel of Four Points by Sheraton Perth
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Guests
+3
Clean rooms and spacious rooms. But room service menu is hopeless. Main course options are Burger, Pizzas, Pastas. And they serve you packed Food. Price range is average.Other than room service rest of the facilities are good and staff is also courteous.
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Date of stay: June 2016
Response from FourPointsPerthGM, Manager at Four Points by Sheraton Perth
Responded 12 Jun 2016
Dear Anoop V, Thank you for taking the time to provide us with the gift of your feedback with regards to your recent stay with us. I am disappointed to hear that although you had a comfortable stay at the Four Points by Sheraton Perth, we did not manage to meet all your expectations. Please accept my sincere apologies. In regards to our In-Room Dining experience, the unique dining offering we provide is driven around our Four Points select service brand, offering simple and uncomplicated experiences. Our “Easy Dining” offering is about delivering fast and fresh food for our guests in a “grab and go” concept. We are continually looking at different opportunities to enhance the In-Room Dining experience and take into consideration guests preferences. We truly appreciate the feedback you have provided and rest assured that it will assist us in improving our service, ensuring our guests have a comfortable and uncomplicated stay. Please do not hesitate to contact me personally to share further detailed feedback or any suggestions you may have. We do hope that we will get the opportunity to welcome you back at the hotel. Yours sincerely, Sean Raine General Manager e-mail:sean.raine@fourpoints.com
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