Dear Fibenton, Thank you for taking the time to provide your feedback on your recent stay with us and acknowledging the positive aspects of your stay. I am sorry to hear you encountered some issues in regards to noise. Please always report any issues you have to reception so that they can be investigated and hopefully stopped. I am unsure which room you stayed in so am unable to investigate the pipe noise. If you would like to discuss the noise issues you encountered, please feel free to contact me directly at the Hotel. Regards, Jamie Hunter Assistant Manager 03 6220 7100