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Window View - Picture of Peppers Soul Surfers Paradise

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From Review : We will be back! of Peppers Soul Surfers Paradise
We will be back!
Comfortable and luxurious stay at Surfers Paradise
Great location
Comfortable and luxurious stay at Surfers Paradise
“The Perrin’s”  Digby
玄関口
KevinNKaren J wrote a review Jan 2018
Brisbane, Australia52 contributions6 helpful votes
+7
5.0 of 5 bubbles
I took my Mum down for part of her 90th Birthday celebrations, we had a 2 bedroom with spa, 47th floor. Upon arrival everything ran smoothly and professionally, at Reception I was asked were we staying for any particular reason, I said my Mums 90th, they then delivered a
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Date of stay: January 2018
Response from Ian C, Front Office Manager at Peppers Soul Surfers Paradise
Responded 9 Jan 2018
Hi KevinNKaren J, Thanks for providing such positive feedback regarding your recent stay at Peppers Soul. It’s pleasing to read that you enjoyed your stay here for such a special occasion. I am very happy to read that our reception and concierge team were able to make you feel welcome. I am glad that you feel their service was outstanding. With that said, I appreciate your detailed and honest feedback about the cleaning shortfalls from our housekeeping team and the service delivery in the restaurant. Please be assured that I will share your feedback with the team to ensure we can provide a higher level of service to all our valued guests. Hopefully we can welcome you back again for a 91st birthday celebration! Warmest regards, Ian Charlton Front Office Manager
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