Dear AlanTam25, I would like to Thank You for choosing Peppers Soul for your recent visit to the Gold Coast and taking your time to provide us with your detailed & treasured feedback. It was a pleasure to see the kind words from you and to hear that you enjoyed your stay with us. I am happy to read that you found the location service to be of a 5 star standard. I am glad that our team was able to make you feel welcome. We truly appreciate the feedback you have provided and I will be sure to share with all relevant departments and ensure that we constantly maintain this level of service for all guest. I look forward to your return and personally welcoming you back when you are next visiting Queensland and the sunny Gold Coast. Warm regards, Ian Charlton Front Office Manager