Dear Samme-Omoshiroi, Thank you for selecting InterContinental Sydney to stay in while visiting Sydney recently. I am pleased you have shared with us your detailed thoughts and comments from your experience. May I acknowledge your complimentary comments on our team of colleagues and the service that they provided you. I am always particularly delighted when it is mentioned how good the service is, as I know how much effort the teams put into every guest interaction. Especially from the fact that they could assist your husband in ensuring your stay was most memorable. We do appreciate you choosing to recommend us and look forward to welcoming you again soon. Best Regards, Joerg Boeckeler General Manager