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Landscape - Picture of Hunas Falls Hotel, Wehigala East

Photo: Landscape

From Review : May Day relaxing of Hunas Falls Hotel
May Day relaxing
your view at mealtimes
Outstanding scenery and food
Great Place
Very very relaxing
mangala y wrote a review May 2017
66 contributions5 helpful votes
4.0 of 5 bubbles
Awosme view , food was not that great after spending considerable amount , staff n service levels are excellent . Property obliviously need a renovation . AC didn't work properly.. Front office guys allowed us to have late check out.
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Date of stay: May 2017
Response from Customer Relati... A, Customer Relationship Manager at Hunas Falls Hotel
Responded 15 May 2017
Dear Thushara M, Ayubowan from Amaya Resorts and Spas! Thank you for taking time to share your experience at Hunas Falls by Amaya. We are glad to learn that some aspects of your stay met your expectations. We regret however that some aspects were not to your satisfaction and extend our sincere apologies for any inconvenience caused. We greatly appreciate your feedback which is very useful to us in our continuous efforts to serve you better and your comments have been brought to the notice of the relevant Managers who have taken steps to address all areas of concern. Thank you for your valued patronage. We do hope we get the opportunity of welcoming you back to Amaya Resorts and Spas! Warmest Regards, Sheahana Wickramasinghe Customer Relationship Manager Amaya Resorts and Spas
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