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Pool - Picture of Danat Jebel Dhanna Resort

Photo: Pool

From Review : 1st Impression👎🏻 of Danat Jebel Dhanna Resort
1st Impression👎🏻
piscine
by far worst hotel in the UAE, but best in Al Ruwais
Danat Jebel Dhanna Resort
relaxing out the pool
L'hôtel

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Rozahn H wrote a review May 2017
Abu Dhabi, United Arab Emirates38 contributions4 helpful votes
+4
3.0 of 5 bubbles
My 1st impression when I got to the Resort was not great. After a 3.5 hours drive there was no one to help us with our bags and at the reception they kept on helping other people that came in after us. After a long while of having to stand around we finally checked in. The room
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Date of stay: April 2017
Response from DanatJDR, Hotel Manager at Danat Jebel Dhanna Resort
Responded 4 May 2017
Dear Ms. Rozahn, I am sorry to read that there were aspects on your experience that did not meet your expectation and I would like to express my personal apologies that you left the hotel feeling dissatisfied. Please be assured that I have discussed your feedback with the relevant teams to remedy these shortcomings. Again I apologize and I hope to welcome you back in Danat Jebel Dhanna Resort to give us the opportunity to put right the impression you may have had toward the hotel and regain your confidence again in our service quality. Thank you and regards, Kevin Lawless Hotel Manager
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