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This was our first stay at the Fairmont Orchid and booked specifically for my husband’s birthday. We had a great stay over five days with warm aloha from every staff member we met. We flew into Kona airport and drove to the Fairmont where we were greeted warmly at the valet…
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Date of stay: March 2018
Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid
Responded 13 Mar 2018
Aloha, Thank you for your very thorough review, we appreciate your kind comments regarding our staff and hope to have an opportunity to welcome you back again soon. Mahalo!