Dear Guest, We would like to thank you for taking the time to share your experience on Tripadvisor. We are all thrilled that you have enjoyed our services, and thank you for your kind words of recognition towards our team. It is truly motivating for us to learn that you have thoroughly enjoyed your holiday with us. In regards to the reservation of sunbeds in the pool area. We kindly inform that our esteemed guests are recommended to avoid the reservation of sun beds and sun chairs in the pool area for the comfort of all guests. As you have also kindly mentioned we have a large number of places around the pool, and our Pool team is more than happy to help our guests find their sun chair and enjoy the sunshine. We thank you for your constructive comments. Our Guests feedback regarding their experience is of the utmost importance to our effort of the continuous improvement of services. We look forward to welcoming you back. Kind Regards, Robert Neves Hotel Manager – The Lake Spa Resort