Interior - Picture of Canal Court Hotel & Spa, Newry
Photo: Interior
From Review : Lovely Hotel, Slow Service of Canal Court Hotel & Spa
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Guests
+4
The hotel is really nice. It has a beautiful old-style lobby with plenty of seating and all areas are airy and spacious. I had dinner in the Granary where the food was very good and reasonably priced for a hotel of this standard. Unfortunately the service was dreadfully slow.…
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Date of stay: July 2016
Response from Janet O, Manager at Canal Court Hotel & Spa
Responded 29 Aug 2016
Dear Evan B, Thank you for taking the time to post your genuine feedback and I am very sorry that the Granary did not meet your expectations on the night you dined with us. I am embarrassed that we didn't have the opportunity to rectify your issues on the night you dined with us as we would have been delighted to do so. I would welcome a direct e-mail if you wish to give me some further feedback as we truly believe that it is only through knowing where we are going wrong that we can make things better for our guests. I genuinely thank you for your feedback. Janet O'Hare Deputy General Manager
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