Hello (Merhaba) Syeda K, First and foremost,the senior management extends their heartfelt gratitude to you for choosing the Liberty Hotels Lara and for taking the time to share with our community of followers/readers your thoughts and views following your stay at our widely acclaimed resort hotel in October of 2015. We were pleased to read you enjoyed all aspects of your stay, especially the varied and extensive selection of culinary options, hence you very kindly awarded our hotel with five points. You were also overly impressed with the attentive, courteous and warm service extended to you from our team and in particular, our wonderful Housemaids who went over and beyond the call of duty to ensure your room was immaculate. Your kind and gracious comments in respect of the service you were afforded during your stay was deeply touching, gratifying and uplifting. We will draw inspiration from your outstanding review in our quest to push boundaries and champion change. We will continue to explore all our options to make necessary improvements to further enhance our guests experience and by all manner of means, acknowledge any shortfalls on our part in order to take the Liberty Hotels Lara to the next level. Moving forward, we have no intentions in resting on our laurels or deviating from what we perceive is the truest and honourable path in delivering outstanding and memorable holidays. ‘Making a difference’ or ‘standing out from the crowd’ in today’s dynamic leisure and hospitality industry can often prove to be extremely challenging as we strive at every opportunity to meet or ultimately exceed the overall expectations and ever increasing demands of our global clientèle. It was an honour to have made your acquaintance during your stay and we look forward to the immense pleasure in welcoming you back to the Liberty Hotels Lara with open arms. In the meantime, we wish you all the very best for the future along with our warmest regards and respects Yours Truly, The Liberty Hotels Lara Management team.