Dear Guest, From the bottom of my heart, thank you for all your kinds words about our staff and the "Exceptional" service level you experienced with us at the Lapa Palace. Additionally, I am very glad that you enjoyed every point of your stay from the delicious food to the fab mojito you had at the pool bar. We would be honored to have you back at the Lapa Palace as our returning guests. Until then, I wish you the very best. Susana Gerardo Guest Relations