Dear K S, We are very sorry to hear that you had a dissapointing experience in our restaurant! We take the quality of our food and service very serious, so could tell us when you visited us? Then we can try fto find out what happened that day/night. If you are still in Amsterdam please contact us via the e-mail button on our tripadvisor page so we can try to make it up to you! Best regards, Geflipt Team