Dear Guest, First of all thank you very much for having chosen the Gran Melia Fenix for your stay in Madrid. I also would like to thank you the kind comments you posted about our staff and our service, it is very important for us that we made your stay unforgettable. I will share all your comments with all the Gran Melia Fenix team, in order to let them know that you felt like home. Hope to see you soon back, Regards from Madrid, Sandra Hernández