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The camp beds - hardly 4* furniture - Picture of BLUESEA Interpalace, Tenerife

Photo: The camp beds - hardly 4* furniture

From Review : Rude staff, dirty camp beds. Avoid at all costs. of BLUESEA Interpalace
The camp beds - hardly 4* furniture
Très déçu !!!
6
Aceptable, calidad - precio razonable
12
Water aerobics
Vedat and Linda S wrote a review Nov 2015
Letchworth Garden City, United Kingdom10 contributions6 helpful votes
+3
1.0 of 5 bubbles
This is a huge complex. There are, in fact, three hotels on one complex. This was unclear from the brochure and on booking. This is our fifth visit to Tenerife and it is the worst hotel we have ever stayed in. It is absolutely not worthy of its four star rating. Staff are
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Date of stay: November 2015
Response from Blue Sea H, Director de Relaciones Públicas at BLUESEA Interpalace
Responded 4 Dec 2015
Dear Vedat and Linda S, We would like to thank you for taking the time to send your feedback that has been forwarded to the appropriate department for their consideration in order to avoid this sort of situations from happening in the future. We do constant maintenance always trying to improve our facilities as well as our rooms to keep the standards of quality of a 4 star hotel. We are truly sorry that the impression of the staff members has not been the most pleasant one but I would like to assure you that they have the appropriate training and preparation for that matter and we get compliments from our guests regarding the way they are treated and assisted by our personnel. We hope to welcome you in the near future to make sure you have a wonderful stay in our hotel. Best regards.
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