The hotel is very nice, big one. The rooms are clean but it seems that look old. In my room i have a no minibar only fridge. The bed big and very nice. Bathroom ok. The hotel was very expensive i paid like 330 eur per night. But it really looks that best times for the hotel passed.
Dear Guest,
Thank you very much for taking the time to inform us of your dissatisfaction regarding your last stay. With regrets we read, that the service provided to you were not to your satisfaction. Please accept our sincere apologies for these inconveniences.
We would be very pleased to welcome you again at our property.
Yours sincerely,
Sheraton Berlin Grand...
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