Dear LoveKanaroo Thank you very much for staying with us and your review. We opened in May 2015. All our three large saunas are working perfectly fine, only the Infrared sauna for two guests had on Friday Evening a technical error. The contract company came on Saturday and we waiting now, to replace a complicated, electronical chip. - Please be so kind and write me what was not clean.– Many thanks and kindest regards from Garmisch-Partenkirchen. Your Martin Nowak (General Manager) direktion@das-graseck.de