Interior - Picture of The Westin Paris - Vendôme
Photo: Interior
From Review : Great location but not too impressed of The Westin Paris - Vendôme
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Other Recent Reviews
Disappointed
June 2023
+5
The hotel is a good compromise in Paris for the location, price and size of the room (granted we stayed in a junior suite) but if you’re looking for modern and luxury, it is not the most appropriate choice... Our room was on the 5th and last floor but felt quite dark (see pic)…
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Date of stay: October 2018
Response from dutymanagerwestin, Responsable réception at The Westin Paris - Vendôme
Responded 2 Nov 2018
Dear fvusa, We thank you for your recent stay at the Westin Paris-Vendôme as well as for taking the time to share your review on TripAdvisor. As you know, we most appreciate being informed of our guests’ impressions after staying at our property. Although your review shows we have failed in meeting your expectations, for which we would like to extend our sincere apologies, it will eventually help us provide better guest services to our valued clientele. Rest assured that this does is not an indicator of our service provided, as we pride ourselves on providing great customer service. I will share your points with our teams and review them to ensure the incidents faced do not reoccur. We trust you will give us an opportunity to show you we learn from our mistakes, and it is our hope to welcome you back and provide you with a wonderful experience. Best Regards, Romain B. Duty Manager
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