Dear Moon1706 Thank you for considering to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking the time to give us your feedback and sharing your experiences with us. It is only by hearing about our customers’ experiences that we can improve our services and achieve excellence. I am delighted to hear that you had an enjoyable stay with us and that we have met your expectations. Thank you for these positive comments about our location, service and staff, I’ll make sure he does receive this important feedback, it is really important to us that all of our guests benefit from the best experience and are left with a positive perception of our global Pestana brand and Chelsea Bridge Hotel & Spa. I look forward welcoming you back in the future and thank you for your support. Kind Regards, Arturo Esposito – General Manager