Interior - Picture of Hard Rock Hotel Vallarta, Nuevo Vallarta
Photo: Interior
From Review : Nice Hotel/ Property - Not as Outstanding as other Hard Rocks of Hard Rock Hotel Vallarta
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Guests
+3
Stayed at the Hard Vallarta for the first time in May. We have been to the other Hard Rocks (Cancun, Rivera Maya, and Punta Cana) so our rating/ review is based on comparison to the others. To be transparent, we are Legendary members so will review from that perspective as…
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Date of stay: May 2016
Response from Luis E, General Manager at Hard Rock Hotel Vallarta
Responded 7 Aug 2016
Hello Acting_Like_Kids, Thank you very much for visiting our property. We are glad and grateful with you for giving us the opportunity to show you what we do best which is to create memorable experiences. We appreciate your observations and definitely understand your point of view. I assure you that many things differentiate us from our sister properties and that is the epic service we deliver. We are willing to go the extra mile to reach your satisfaction. We are implementing many changes in our resort that will contribute to improve the experience we offer. We would like to invite you to be part of it and come back to welcome you as you deserve. We will be waiting for you. Sincerely, Luis Entrala FÃ bregas General Manager Hard Rock Hotel Vallarta
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