We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Landscape - Picture of Heaven At The Hard Rock Hotel Riviera Maya, Puerto Aventuras

Photo: Landscape

From Review : December 17, 2012 of Heaven At The Hard Rock Hotel Riviera Maya
leaving lagoon area
room
Hotel y atención increíble, solo detalles
at the water park
suite
Bathroom
Check In— / — / —
Check Out— / — / —
Guests 
Expedia.com
US$ 389
View deal
Travelocity
US$ 389
View deal
Destinia.com
US$ 332
View deal
PricelineUS$ 359
Hotels.comUS$ 389
ZenHotels.comUS$ 415
View all 15 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
k m wrote a review Dec 2012
Napoleon, Ohio42 contributions6 helpful votes
+37
I just spent December 17 - 22, 2012 at the Aventura with my 3 daughters. Our travel agent, Mitch at Tripguy.com took care of everything for us. We were greeted at the airport by the friendly Lomas travel guys in their teal shirts. About 10 minutes of waiting and we were off
Read more
Date of stay: December 2012
Response from Guillermo G, Guest Relations Manager at Heaven At The Hard Rock Hotel Riviera Maya
Responded 2 Jan 2013
Dear km On behalf of Aventura Palace, we would like to thank you for taking the time to send your comments and feedback about our resort. Feedback is extremely important to us as it helps us know how we are doing in terms of service and facilities. Our goal is to always provide the best stay possible and we are really glad to know that you had a wonderful and enjoyable experience here at Aventura Palace. And we would be delighted to have the opportunity to host you again in Mexico and the Dominican Republic. Best regards,
Read more
Been to Heaven At The Hard Rock Hotel Riviera Maya? Share your experience!