Dear Louise, It was our great pleasure to welcome your family again to our hotel. I deeply appreciate the time you have taken to write such a flattering review on Tripadvisor. We strive to provide a unique and excellent experience for all of our guests. It is always important to us to know that regular guests like you are satisfied with our level of service and friendliness. Thank you again for your kind comments about our hotel, and most importantly our staff. I can't wait to see you again among our loyal guests in the not-so-distant future. Kind regards, Tülay KARACAOĞLU | General Manager