Dear LoraD322, Thank you for staying at the NEW Dreams Los Cabos and for taking the time to recognize the members of our Team who delivered a great service to you. Likewise, we are also delighted to learn that you particularly enjoyed the food offered at our various restaurants. On the other hand, we appreciate your feedback regarding the ice machines and room service, as this will help us achieve the highest level of service and value for our guests. Again, thank you for your great review! We look forward to hosting you again! Best Regards, Esmeralda Gallardo Social Media Coordinator Dreams Los Cabos Resort