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Pool - Picture of Occidental at Xcaret Destination, Playa del Carmen

Photo: Pool

From Review : This should be a 6* of Occidental at Xcaret Destination
This should be a 6*
Beach view
hotel suit
Jungle beauty
First Club Room
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Other Recent Reviews

Food snd service
December 2023
kelly G wrote a review May 2016
Gosport, United Kingdom86 contributions49 helpful votes
Firstly just want to say a massive thank for making our honeymoon absolutely outstanding. WELCOME arriving at cancun airport we were greeted by Grant our virgin rep and he was fab very friendly and great help with anything we needed to know. Once arriving at the hotel we were
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Date of stay: March 2016
Response from Diandra C, Director de Relaciones con Clientes at Occidental at Xcaret Destination
Responded 4 May 2016
Dear kelly r, We would like to thank you for taking the time to leave us your feedback and for choosing Occidental Grand Xcaret for such an important date. Wow! We loved how you described the incredible experience you lived. We do our very best to ensure our guests are taken care of, from the moment they arrive until the time of departure. We would like to express our most sincere gratefulness for your kind words about the service you received. We are looking forward to host you soon. Sincerely, Diandra Cru Reputation Manager
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