Cantina - Picture of The Sens Cancun
Photo: Cantina
From Review : Very nice hotel with potential. Average management at best. And not "all" inclusive of The Sens Cancun
+12
Overall, the location of this hotel on a beautiful beach in a beautiful spot in the world is what saves it. However, it is a hotel that has management that does not care about the guests. There are enough things to put a bad taste in the mouth of guests that taint what should be…
Read more
Date of stay: January 2016
Response from OasisHotelResorts, Director General at The Sens Cancun
Responded 19 Jan 2016
Dear Darren, Thank you for choosing us, and for taking the time to share your experience. We also wanted to thank you for recognizing our labor responding the TripAdvisor community opinions wrote in this space. We are really sorry to read that you did not have an incredible experience, with us. One of our main goals is that our guests have an awesome time with us at the resort. Let us tell you that although we have an all-inclusive plan, there are amenities that generate an extra charge as stipulated in our official website such as the WiFi and the safety box. We are sorry if any of the mentioned charges may cause you an inconvenient. Please feel safe that we are going to consider your suggestions about the gym, so you can continue your fitness goals without any setbacks. We feel really happy to know that you were delighted with the vegetarian options in our restaurantes. We put special effort to offer a large variety of options. It is awesome to know that you had a big time in our mexican traditional nights, with handcrafts and live mariachi to entertain the night and of course, our night shows. We are going to verified what you comment about the volume. Best regards.
Read more
Been to The Sens Cancun? Share your experience!