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Pictures of Occidental Costa Cancun - Cancun Photos

Cancun: Pictures

From Review : Decent for its price of Occidental Costa Cancun
5999
Decent for its price
Main buffet
vista desde el 6 piso
The pool
Pool view
View from the water
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Ghislaine C wrote a review May 2016
21 contributions
+7
Initially we were placed on the third floor, but we asked to be moved to a higher floor which they said they would do the following day because there were no other rooms available that night. Upon arriving at the third floor room, we found the door to be broken and it would not
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Date of stay: May 2016
Response from ASISTENTE BARCE... C, Jessica Reyna Arechiga Assistant General Manager. at Occidental Costa Cancun
Responded 17 May 2016
Dear Ghislaine C: First of all I send a cordial and respectful greeting by the Directorate General of Barcelo Costa Cancun Hotel. We infinitely appreciate your feedback, always with the aim of improving the quality of our services. We regret any inconvenience you had during your stay with us, in the first room, but always we act quickly to solve the problems of our guests, to make your stay more pleasant. On the other hand we appreciate your kind comments about our restaurant Mexico Lindo, our excellent location, close to restaurants, clubs and bars Cancun more important and the service that provided our staff, especially thanks for mentioning Chulim and Augusto Jorge Guzman, they are happy to know that your work has been valued. Waiting give us a new opportunity to improve our image before you, I send you a cordial greeting. Jessica Reyna Arechiga Assistant General Manager.
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