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From Review : Our home of Occidental Tucancún
Other Recent Reviews
Managers and staff unknowledgeable and rude
December 2024
Worst Hotel I Have Ever Stayed in.
December 2024
+12
After 13 visits, there's really nothing new to say. The fact that this is the only hotel we've ever stayed at in Cancun says it all. When you find what suits you, you stick with it! The staff treats us like family and remembers us (and our preferred drinks) from one year to…
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Date of stay: May 2018
Response from ASISTENTEGERENCIAL, Asistente de Gerencia. at Occidental Tucancún
Responded 25 May 2018
Dear gointomexico: First of all, we would like to thank you for choosing our hotel once again for your vacation and for sharing this wonderful opinion about your recent stay with us. It is very gratifying to read that we continue to fulfill your wishes and holiday needs year after year. We hope your visit again to continue enjoying this wonderful paradise that is Cancun. Best regards, Paulina Arroyo Management Assistant.
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