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We had a great time. The staff (wait and bar) were very helpful including - Rafael Izquierdo - Antonio Mex - Lorenzo Gomez. We had a great room with two sliding doors and a balcony that had ocean views (it was the one in the photo for upgraded room -- not sure how we got such a…
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Date of stay: January 2016
Response from Jorge Alberto H, Manager at Occidental Tucancún
Responded 3 Feb 2016
Hello, We appreciate your comments are so important to us, and our staff will be so happy as Rafael, Antonio and Lorenzo. See you soon, Jorge Alberto Hernández Mtz.
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