Pics from our Feb-2019 trip - Picture of Hyatt Ziva Cancun
Photo: Pics from our Feb-2019 trip
From Review : Back for a return visit! Almost Perfect… Long post, but worth the read! of Hyatt Ziva Cancun
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Guests
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This is our second stay at Hyatt Ziva. We enjoyed it so much back in 2017 that we returned to celebrate my boyfriends 40th birthday. Leading up to the night we left I wasn’t sure how this trip would go. It started off with a few rocky bumps that should have quickly been…
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Date of stay: February 2019
Response from HyattZivaCancun, Director General at Hyatt Ziva Cancun
Responded 5 Mar 2019
Dear lizc465, Thank you for choosing Hyatt Ziva Cancun as host for your beach vacation, but specially for taking the time to share with us your 5 stars review. We truly appreciate your confidence and loyalty for showing a genuine interest in returning to our property for the 2nd time to live the best leisure time in Cancun. We are delighted to know the level of service you received from the team members was consistently world class, making your recent visit extra special and exceeding all your Turquoize Adults-Only Experience expectations in every aspect; we are proud to have professional, hardworking and service oriented team members, providing at all time a high level of hospitality to our distinguished guests. That said, please trust Ovidio, Roman and Emy will be recognized and cheered for the outstanding Service from the Heart they are providing every day. On behalf of all Hyatt Ziva Cancun associates and myself we genuinely hope to have the opportunity of welcome you back again soon. Sincerely, with a Service from the Heart. Alexandre de Brouwer General Manager
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