Family well connected! - Picture of Hyatt Ziva Cancun
Photo: Family well connected!
From Review : Way Beyond Expectations of Hyatt Ziva Cancun
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Guests
An outstanding resort in every way. Beautiful architecture. Immaculately clean. Superior service by exceptionally friendly staff. Excellent restaurants. Wonderful children's facilities. Spectacular entertainment. Fabulous on-site dolphin shows. Great gym equipment. …
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Date of stay: November 2018
Response from HyattZivaCancun, Director General at Hyatt Ziva Cancun
Responded 26 Nov 2018
Dear Bob L, Thank you for choosing Hyatt Ziva Cancun, we truly appreciate your confidence and preference in choosing our spectacular property to live the best leisure time in Cancun; we would also want to thank you for taking the time to share with us your 5 stars review, your first-hand experience really helps other travelers. It is great you’ve found countless ways to enjoy yourselves at the Resort, we are delighted to know the level of service you received from the staff members was consistently world class and exceeded all your expectations; we are proud to have professional, hardworking and service oriented team members who take their job extremely seriously and truly enjoy what they do, providing at all time a high level of hospitality. That said, please trust Mayra, Javier, Pablo, Pedro, Lenin, Antonio and Beatriz will be recognized and cheered for the outstanding Service from the Heart they are providing every day. On behalf of all Hyatt Ziva Cancun associates and myself we genuinely hope to have the opportunity of welcome you back again soon. Sincerely, with a Service from the Heart. Alexandre de Brouwer General Manager
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