Dear Debbie W, Thank you for staying with us and for your review. We are glad to know that overall, you had a good time, and that we could exceed your expectations with most of our services. This kind of feedback is our best reward, and we are sure everyone you have mentioned will be happy to know they enhanced your experience. We are always ready to improve and we will have your heads up about our turn down service on account. We here remain at your disposal, and look forward to welcoming you back to the party. Best regards, Angel Holgado General Manager Breathless Punta Cana Resort & Spa aholgado@breathlessresorts.com