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From Review : It was ok of Excellence Punta Cana
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Excellence Punta Cana
January 2023
+2
I’ll try my best to sum up our 6 nights at Excellence Punta Cana. We stayed April 9th-15th. Negatives: - We both had cramps + diarrhea for the last 3 days of our trip. We are seasoned travellers and have never had this experience before. (We usually stay at ‘Secrets’ brand…
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Date of stay: April 2019
Response from Excellence G, Gerente at Excellence Punta Cana
Responded 24 Apr 2019
Dear Tugb0a7s Thank you for your valuable feedback on Trip Advisor regarding your recent visit to Excellence Punta Cana, a resort where we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction. We assure you that every constructive criticism you’ve shared with us has been taken seriously by our team in order to keep standards, expected by our guests on the highest level, ensuring your satisfaction, and we deeply regret that we were not able to meet your expectations since one of our main objectives is the satisfaction of our guests with the quality on the food, service, and facilities. We truly hope to have the privilege to welcome you back in the near future and reinstate your confidence in our services. Please receive our warmest regards from The Excellence Collection family.
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