Excellence Punta Cana - Picture of Excellence Punta Cana, Dominican Republic
Photo: Excellence Punta Cana
From Review : Anniversary trip of Excellence Punta Cana
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February 2023
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senkia22carter wrote a review Jun 2018
Washington DC, District of Columbia117 contributions84 helpful votes+6
Let me say, I was a fan of Excellence resorts. Always talked good things. This year for a 2nd time we decided to give them a second chance. We went to Excellence El Carmen and had a bad experience from start to finish. I wrote an arrival review but didn’t write another because…
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Date of stay: June 2018
Response from ExcellenceCollection, Director Comercial at Excellence Punta Cana
Responded 27 Aug 2019
Dear senkia22carter Thank you for having chosen Excellence Punta Cana as your holiday destination and for taking valued time to share your experience with all Trip Advisor Readers. Allow us to apologize for not being able to meet your expectations during your stay, we are working on it and, hopefully, if you return to us, you will be able to see it in great conditions. Thank you for adding very generous remarks of the positive sides of your vacation with us that made your stay more comfortable, please notice that your comments are very important to us because that's how we know better about the aspects we need to work on in order to provide the best vacation experience and the kind of service our guests deserve. We truly hope to have the privilege to welcome you back in the near future and reinstate your confidence in our services, please receive our warmest regards from all the Excellence Punta Cana family!
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