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Pictures of Barceló Aruba - Aruba Photos

Aruba: Pictures

From Review : Retirement party/ Family Vacation of Barceló Aruba
Retirement party/ Family Vacation
Beautiful location but needs major work
Un hotel y un servicio correcto, sin nada para destacar
Beautiful location, okay food
Aruba nunca decepciona
Beautiful location but needs major work

Other Recent Reviews

Albert H wrote a review Jun 2018
Kansas City, Missouri8 contributions2 helpful votes
2.0 of 5 bubbles
We started this trip with high hopes. We have stayed at Barcelo resorts in Riviera Maya, Mexico as well as in Punta Cana, Dominican Republic and had pretty good experiences. We upgraded to the Royal Level and got a junior suite prior to arrival. We were looking forward to
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Date of stay: June 2018
Response from Aurelia C, Manager at Barceló Aruba
Responded 26 Jun 2018
Dear Albert H, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Aruba.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We apologize for failing to followup with the refill of your minibar and for the Lobby Bar for bring out of Bacardi. We have taken good note of your remark on the lack of interest from the bar staff to get you your liquor of choice at times in our bar and regret reading that you were not taken care of as we should have, our barmen shifts are studied to ensure an impeccable service throughout the day and are reinforced during peak hours, nevertheless we commit to improve on this aspect of our services so as to avoid receiving this kind of feedback in the future. Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future. Kind regards, Barceló Aruba Team
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