Dear Guest I would like to thank you for your excellent comments about your stay in our resort and especially about our staff and service, we are very excited to read comments so honorable, really thank you for your valuable trust and especially for sharing your wonderful experience in your recent visit. For us is very important to know the opinion of our visitors, our goal is not only to make guests return but to make them feel more comfortable each time and to notice the improvements in our services. In the name of the Grand Palladium Riviera Maya team, thank you very much and we look forward for your next visit. Kindest regards Azael Arvizu Assistant Manager