Dear nikkitearose Thank you for taking the time to share your comments on TripAdvisor following your stay; I truly appreciate your thoughtful and considerate review which I have shared with all our colleagues, who are delighted you took away such positive impressions of your sojourn. We are indeed fortunate to have a wonderful team who are passionate about extending warm, courteous and professional service to all our guests and who clearly made the difference to your enjoyment of the hotel. I hope we may have the pleasure of welcoming you back to your home away from home on many more occasions. With warm regards,