Dear HalloButlers Thank you for taking the time to post your lovely review. I am delighted you enjoyed your break with us. Our rooms are being refurbished over a 2-year period, the next tranche in October of this year, I thought you were being very kind. Thank you for the comments regarding the service that you received and the care given to your aunt, Byron in particular will be delighted to read your review, he is such a lovely man and an asset to this hotel. Would love to have the opportunity in welcoming you back one day. Kind regards Kim