I had the pleasure of staying at this location for a small family weekend getaway.... The rooms were OK not bad just for the evening... But what the rooms lacked was made up in CUSTOMER SERVICE...More

Extended stays are fairly standardized across the board. I have stayed at many over the last 4 years for both business and pleasure. The room could have been a bit cleaner but other than that I was...More

I've stayed at the Westin near Grand Central and the Waldorf Astoria, and this place lays a big one all over those overrated, dirty, small roomed hotels. I had a King room which looked recently...More

Great newly renovated & clean rooms, central location, friendly staff, great service, easy access to subway to get all over Manhattan and visited Brooklyn as well *& easy to walk or take transit or...More

The location is only 1/2 block from Herald Square/34th St. subway station, which is a great hub. We were able to get all around the city from here, very quickly. It is NOT in Times Square, as the...More

Was in NY to explore Manhattan. Booked in this value for money hotel located so conveniently that we could do all our exploration by walking and Pen station was very close if we wanted to take the...More

Love this hotel. We enjoyed fabulous views of Times Square from our room. It's lively around the hotel 24/7. The elevators can be a bit confusing. You put in your floor and you are directed to an...More

Good location for tourists except if you don't venture out of the general area you miss other parts of the city. The staff was great at giving directions to use the subway and if you stay here, the...More

Very nice location near Times Square. Metro and busstation on the other side of the road. In fact you can go to metro on the same side where hotel is. You can easily come to hotel from JFK via metro...More

The hotel is centrally located in Manhattan and is within walking distance to Times Square.The staff are friendly and make you feel welcome. I have stayed here three times and could not find fault...More

Stayed here for 4 nights. Check in was a bit slow - they get very busy. When we arrived there was one attendant for the regular check in and 3 for the honors check in. Our room was spacious (for NY...More

The room itself is average sized but the bathroom is way too small. One sink without counter space. Not enough for a male much less a couple. There are only two drawers to use and the safe is not...More

used this for personal trip and it was wonderful. rooms are small yet that is NYC so doesn't bother. It was one block from main artery so made it simple to get around. the food around was...More

We booked online and following a review from trip advisor. We booked a room a little higher as suggested and were pleased with the view. The front desk was very well run and pleased to provide...More

Bathroom was grubby and other people's hairs on the walls. Shower curtain had lipstick on it. Dead fly on window sill. Bedroom was clean and had a nice view Internet was good Very noisy neighbours...More

First of all, I have never heard any hotel charge an additional fee upon check-in, on top of room charges. Just because you're located in Manhattan, doesn't mean that you can charge whatever the heck...More

The location is great, very close to everything (Theater District, Hells Kitchen, Subways, Port). We had a stunning view of the Empire State building on the 42 floor and it made up for everything...More

My wife and I spent a week at this hotel and it was five star.From its fantastic location on 42nd street,in the heart of the Broadway theater district and a half block from Times Square,to the...More

We have had to change our reservation with Yotel and I just want to say how understanding they have been in assisting us. We will definitely be booking with them next time we travel to NYC. Email...More

Stayed here for four nights.the staff were very helpful and courteous,the room was clean and the bed very comfortable,if your looking for a hotel that is in walking distance to Broadway,time...More

Simply the best! Better than all the rest. And, I have tried so many hotels in Manhattan.. For the price, this beats many others that are higher priced on location, roominess of the suite, and...More

We visited last year and stayed for a family week away in New York with 2 kids. Arrived from the UK after a 9 hour flight and we honestly blown away by the hotel. We were greeted from our car outside...More

Check-in took a bit of a while with one front desk agent. Front desk agent was apologetic for the slow service, polite and sincere. Lobby was usual modern, family friendly, not much elegance... room...More

Great location for tourists, excellent price and the rooms are really big to NY standards. No restaurant, but Starbucks is nearby. Well Starbucks in nearby everything in NY. Close to a subway...More

Can't beat the incredible view! Perfect location to see NYC right out your room. Inspiration without the noise or wind. It gives you a great map view of where you are going to visit and how to get...More

The hotel is right on Times Square, expect some noise but adds to New York experience. Amazing views from 29th floor from Hudson to Times Square. The hotel is very modern not so keen on glass walls...More

Great location, and nice staff. Room were clean and quiet at night. Did not hear noise from streets below. Breakfast could have been better for the price paid. But we learned the next day there...More

Stayed here for a conference held locally. Staff was wonderful. Bed was comfortable and the view of the Empire State Building was a plus. Hotel is conveniently near all forms of public transportation...More

Very small property with small rooms, staff is ok ok types and they aren’t bothered about the guests. They use a lot of toilet cleaner and after cleaning the typical smell of chlorine remains in the...More

We stayed in this hotel for 4 nights Monday to Friday. It was our first time in nyc and this hotel was perfect for what we needed. Firstly the hotel is clean and rooms spacious enough with adequate...More

This hotel is Very good spot on Manhattan area The room was very small and not new all hotel need renovation The breakfast you will eat in a small dinner which is in the lobby but the food is very...More

The only but most important reason why take this hotel is it's location. 5 minutes to Times Square, next to Broadway ... the location is perfect. On other hand the hotel is quite old, furniture and...More

As most people attest, this is a great location. We came into Penn Station from Newark International on NJ Transit and then from Penn Station to the hotel on the C or E train. About 15 bucks a...More

Staff was excellent, location was excellent, but the bed was a but uncomfortable compared to other Hampton Inns. Breakfast was so-so; eggs and oatmeal were both runny. It was included in price, so...More

This is by far one of the best deal in town, especially for short stays. I had quite a big suitcase, as I was traveling onwards, and little room to unpack. Would not recommend for longer business...More

Nice overall for a a hostel. The single room was fairly compact with a twin bed, sink, and hanger. No desk in room but a large workspace at the lobby instead. Besides the no desk, reminds me of a...More

We arrived in a panic after an incident at another hotel and everything was handled very well. My only complaint about the service would be that the front desk staff stopped being nice to us as we...More

Very late with this review Family of 4 Children 14 & 8 Over all fantastic trip kids first time in NYC saw all the sights walked and walked. Hotel is in a fantastic location pen station across...More