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The first time I stayed at this Hotel my husband and I were highly satisfied. We then came back and it was a horrible experience. We were located right next to housekeeping quarters. I got about 30... more
This place was a joke! Would not recommend to anyone. We spent a nice amount of money and went thru 3 rooms then a kitchenette. Rooms were nice sizes and nice t.V decent house keepers. First few days... more
Reviewed 1 December 2016
Omg...never again!!!! TV didn't work, toliet didn't flush, dried splashes of blood not fully cleaned off on the walls in two places, bathroom walls filthy AND people yelling outside. Luckily I was... more
First off they tried to give us a single bed room when we paid for 2 beds. The lady then proceeded to open every room on the first 2 floors to try to find a room with 2 beds. Including a room with... more
Reviewed 21 September 2016
Flight got delayed They would't apply my payment for another night.
People wouldn't work with me to get credit or refund. They're very stingy. Go to another motel nearby.The clerk took my number and said she would call her manager.But they never called back.This is... more
Although great value and a good location the motel is starting to age. This disappointment is offset by the attitude of the staff which was most helpful. If you are looking for a clean and cost... more
Reviewed 19 August 2017
Disapointment in Quality Inn & Suites in Flint
The facility had a statement at the front desk stating that there a $50.00 service charge for staying there, it would be released within 5-10 days after one checked out. The heated pool had NO... more
After meeting the unfriendly host at the front desk we drove over to our room. After having some trouble getting in we entered a cold room that smelled like stale cigarette smoke. We immediately... more
Reviewed 22 August 2017
Nastiest place I've ever stayed
Sadly I had to stay there for a month because my power got shut off. Room 410 is absolutely disgusting the only reason why they will not kick them out is because the father works there. There is a... more
It was just great!! I love how there’s not up stairs, the rooms are on the ground and it’s small and nice, it was super clean and Check in and out was fast. Great deals and it was quite. I would... more
Reviewed 4 January 2018
The people there are nice and friendly the rooms are comfortable safe environment the managers are nice the housekeepers are nice maintenance man is nice I had a nice stay I'll definitely be back to... more
Reviewed this location about a year ago. The service and staff is still great. They are still providing bottled water, but not sure if their lead issue is still solved or not. I did not have... more
Reviewed 7 October 2017
Good Place to Stay for a Night in Flint
A decent place to stay the night if you find yourself in Flint. Nothing much nearby, but we were there for a concert at the nearby Machine Shop so it didn't matter. Didn't use the shuttle service... more
Nastiest, dirtiest Motel I have ever stayed at! Windows were so dirty you could hardly see out. Curtains had numerous holes in them. Entire second floor did not have air working and it was over 100... more
Reviewed 6 April 2017
I derive no pleasure from reporting a bad experience and rarely do so.
Traveling alone and seeing the neighborhood it was in, I barely made it half way in the door before turning around.
Maybe I... more
Stayed one-night in a whirlpool suite for a quick getaway. The whirlpool tub worked perfectly and there was plenty of hot water to achieve a full tub at the temperature we like! (Two things we have... more
Reviewed 19 October 2017
Abby was great!!
Abby was super sweet and very helpful!!
Loved the water pressure in shower and rooms were very quiet! I personally prefer a firmer mattress, but still slept well. Was very impressed with how... more
This was a perfect spot for relaxation. We got a jacuzzi room and it was spacious and clean. The pool and hot tub were nice to enjoy. Very close to some good restaurants and a movie theater that’s... more
Reviewed 14 September 2017
Nice gathering place
The hotel was nice and it was clean.
The stay was for a family wedding over a weekend so although the staff was great and breakfast was great the cleaning staff did not refresh the room. We had... more
I stayed here over the weekend. Hampton Inn and Suites is now part of the Hilton brand. The room was large, the comforter was fluffy and warm and the hot breakfast was really impressive. Almost... more
Reviewed 2 weeks ago
Another good stay.
This hotel is conveniently located just off the highway. Though our keys weren't ready on our arrival, the friendly staff double-teamed to get us checked in as quickly as their system allowed.
We stayed here before an early morning flight. We had to leave before the breakfast started so I asked if we could get a bagel or something. When we checked out, they had gallon size ziploc bags for... more
Reviewed 17 July 2017
Enjoyable Extended Stay
Stayed here while my apartment was being repaired from a flood. All rooms are suites and the kitchens were totally sufficient for me. There is a family restaurant right next door too. The staff are... more
The bed was comfortable but there wasn't any toilet paper on the roll. No house keeping. Tv kept going off. I would not recommend this place to anyone. Even though I didn't pay much for the room. I... more
Reviewed 1 August 2017
I was both disgusted, and surprised by the place. I was a little sketched out when I saw the entire desk was covered in plexi-glass. The room I was first taken to was gross. The room smelled of weed... more
While waiting to close on my place.
I was here for 79 day. Every is friendly. But this place is a old dilapidated hole-in-the-wall. After 2 weeks in 329. I got a, monthly room they moved to room... more
Reviewed 29 August 2017
enjoyed my stay
Room was very clean. I was very surprised by the cleanliness of the room. It does not look that great on the outside, but I was impressed. Staff was very friendly. No musty odor like with most... more
Overall the hotel was fine but one thing continues to annoy me. The internet needs to be refreshed 3-4 times a day. I found this very frustrating to try to get work done when every time I tried to... more
I come here regularly and always get helpful service. The hostess does have her kids visit if they don't have school. They are always well behaved kids. Kudos to her boss for supporting her effort to... more
Reviewed 16 January 2018
Nice place to stay in Birch Run
Right across the street from the outlet stores, this is a convenient place to stay in Birch Run. The rooms are a bit dated with not the greatest bathrooms, but the hotel is nice enough. It's about a... more
This hotel was a positive experience for my family . It is located a short distance from the outlet mall and many eateries. The decor was modern and updated and he rooms were large. The pool was... more
Reviewed 3 weeks ago
Outstanding service bumps this hotel to 4 stars...
We stayed here last weekend and were really pleased with the service at the front desk and from Lisa, the breakfast lady. These people were professional, informative, and friendly. The room we had... more
I took my daughter, 6 year old grandson and granddaughter and friend for the Frankenmuth snow fest. This hotel is very clean, nicely updated and very comfortable. The beds and pillows were... more
Reviewed 25 November 2017
Nice hotel. A bit noisy at night with all the doors slamming all night long. Breakfast was ok with cinnamon rolls being the best. Handicap bathroom was spacious, but floor was slippery and door... more
We stayed here for a long weekend shopping trip over the Canadian Family Day Weekend. The location is very convenient for the Outlet mall, as well as a Meijer nearby for essentials. We've stayed... more
Reviewed 29 January 2018
Great comfort for a great price
Great location in the middle of everything. Always had good, hot, coffee in the lobby. The staff was super friendly and always had a smile. The lobby was very nice and welcoming. The room was clean... more
I didn't expect anything fancy- but the walls are so thin you hear every noise on the entire floor. The bed was too hard, the shower had just about a trickle of water- no pressure whatsoever. The... more
I was concerned after I had read previous reviews for this property, but was very pleased with the hotel. The location was great, and the price was great. We were only there for one night, but the... more
Reviewed 21 January 2018
Value for money
My daughter and I stayed here during a shopping trip to the outlet mall. Check in/out was easy and staff were very pleasant. We had a choice of rooms, and ours was clean, roomy, and updated... more
Stayed at Comfort Inn while visiting Frankenmuth. Room was clean and comfortable. Breakfast was good and filling. Very friendly people. Location was perfect for visiting attractions in... more
Reviewed 1 December 2017
This hotel fit the bill. Close to the highway yet not a super busy area. There are many businesses around the hotel. Restaurants, grocery store, gas stations etc. The front desk staff were very... more
I absolutely love this new, spotless hotel in Owosso. The staff are kind and the rooms are spacious. The entire hotel is upgraded and beautiful. Restaurants close by. Lots shopping. Walmart... more
Reviewed 5 February 2018
I have to travel for work, and sometimes the places I’ve been booked into have been less than impressive. This place looks like one of those business, but the inside was great. It appears that the... more
Seemed homey when I walked through the door and they decorated for Halloween. We showed up well before check in time and I asked the manager if we could check in early. She looked into it and found... more
Reviewed 1 August 2017
I've stayed here about three or four times and I had the same rooms every time, it was actually very pleasant. I loved that there was a Jacuzzi in my room, I only got orange juice for breakfast so I... more
When we checked in, their computers were down. Nice Hotel. Very friendly staff. Good Breakfast. The Pool is a little small. No Hot tub, and a very tiny workout room. Overall a good clean place to... more
Reviewed 2 weeks ago
Top Notch Quality Inn
I have stayed at a couple Quality Inn and none have been this nice. This use to be a Comfort Inn so I am not sure if that has something to do with it, but like I said it was nice. My hotel room was... more
The hotel staff was very accommodating and friendly. The hotel is currently under some "cosmetic" renovations but that didn't bother us too much - it has to happen to keep things fresh. The bar was... more
Reviewed 1 week ago
This was a pleasant place to stay and the only place within the downtown area. They are in the middle of renovations and parts of the hotel were quite messy. There was no baseboard trim on the third... more
View all 139 reviews
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