"Wonderful accommodation - staff are super friendly and nothing was too much trouble. Great location, comfy beds and great rooms. Loved the pool, sauna and steam room especially."

"Booked a post-COVID special and was happy with the stay. Nice room, bed, bathroom, view and location. Minibar selection could be improved. Nice restaurants and coffee nearby. Wouldn't want to pay full price."

"The bed was very comfortable, shower fabulous and quiet although only single glazed. We would definitely stay there again and recommend it to others. Service was great as was the valet parking."

"We used the valet and it was the cheapest option for 24 hours in the area at $45. Valet was lovely and quick to bring the car. Great service, lovely night's sleep and lovely views."

"Location was central to all things in CBD & Sky City. Clean facilities, wonderfully comfy bed, helpful staff. We were upgraded to executive suite w/washer, dryer & kitchen/dining area."

"The decor and particularly the carpet is wonderful. Room a bit limited in space and directly overlooked restaurant so had to be careful opening the curtains! Staff very helpful, food good, what more could you want."

"Beds are super comfortable, double sized. Good walk in shower but with gentle water pressure. Smart TV and desk with decent lamp and office chair for working individuals. Mini fridge and tea/coffee/milk provided."

"Good location near by harbor. Excellent interior and sleep quality. Very nice, polite and helpful staff on reception and consiarge desk. Poor variety on breakfast in crowdy brasserie."

"Our small group have nothing but good vibes and gratitude for this facility. Spacious, comfortable and clean; especially loving the recent upgrade too. Very handy location for parking and dining."

"Very clean and well appointed room. Ma su was a great place for dinner. A nice touch to have complimentary chocolates in the room, along with water. Comfy bed and quiet room."

"This hotel provided everything I needed. i stayed in a suite which had all the appointments I needed. it was cleaned daily, the bed was comfortable and the location was good."

"Great service, excellent breakfast and large rooms. The room was spacious and well equipped. When I asked for some more coffee at reception they arrived at my door as we did."

"We found the hotel to be spotless both in reception and the rooms. The beds were very comfortable and breakfast was as good as any 5 star hotel we have stayed at around the world."

"We were celebrating my daughter's birthday and they surprised her with a gift & handwritten note upon arrival. The Spa is gorgeous too and reasonably priced. Luxury room had a gorgeous view."

"Lovely large room with kitchen, full bath and shower. Comfy bed and good quality linen. Great location right on the harbour so lots of restaurants and bars literally on your doorstep."

"One thing I really liked is that it had a laundry room for guests. The location is great as it is right next to the Sky Tower practically as well as the bus lines to the airport."

"Staff were super nice and we were able to check out at 11 at no extra cost. Got a top floor room- 18- room 2 which we really liked. Airy and bright and great views- even a glimpse of the Sky Tower."

"Excellent drapes in the room so you don’t get woken early. Rooms were extremely quiet and didn’t hear any noise. We had a meal and couple of breakfasts at the hotel which were very nice."

"The hotel is a short walk to queen street, shopping, restaurants. The room is equipped with a kitchen, a microwave, some dishes. There is a comfortable bed, soft and comfortable cushion."

"The decor is dated and a bit weary and it doesn’t win points on atmosphere. Staff were courteous and the central-ish location (top of Queen St) makes it a good value option if you can get a deal here."

"The room was very well appointed with automated blinds, lights, temperature and fan. The bed was huge and super comfortable too. I also had a massage and it was possibly one of the best I’ve had."

"The parking was convenient with designated space provided. The room was fully equipped for in room cooking/dining. The room was exceptionally clean and well appointed. Views of harbor and park add to its charm."

"Celebrated a friends big birthday and we scored an upgrade! Check in staff were very efficient,knowledgable and friendly Room was fabulous. Spacious, comfy, great bath and huge bed."

"Loved the shower, was sooo good for three busy, full, long days of mahi. Great space, great service, beautiful room. Really appreciated the well placed power points, and the armchair."

"The rooms are beautiful, the library evening drinks are a special touch and the breakfast delicious. We felt super spoilt during our entire stay and will definitely be back!"

"Beautiful rooms, friendly staff downstairs. Location is amazing, short walking distance to pretty much anywhere in Auckland CBD. The rooms and nice, modern and very pleasant with lovely furniture and massive TVs."

"Nicely furnished, tastefully decorated, and with a good view of the harbour. Location was perfect for us, close to restaurants, shops, and not the least the ferry to Waiheke."

"The refurbished rooms are truly luxurious. The beds are heavenly and I received such wonderful service throughout my stay. Location is so central, easy to acess and close walking to many cbd loctions."

"Then there is the very nice pool and excellent car parking. On top of all that is a perfectly fine restaurant and bar if you want that convenience. Also staff very nice and friendly."

"Reception staff ok on arrival, room was very small with 2 single beds in it which was the most comfy bed I’ve slept in. Bathroom needs updating shower caddy falling off wall but shower was awesome pressure."