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I was delighted with this hotel! It was charming, and my room was very clean and comfortable. The hotel staff was very friendly and helpful -- I want to thank them all, especially restaurant manager... more
Reviewed 16 November 2017
Elegant hotel with excellent service
Very charming hotel with an old-fashioned, elegant decor. The dining rooms, sitting areas, lobby, bar all were very tastefully decorated - the ceilings, draperies, tapestries, furniture looked very... more
Just completed a 6 night stay at Hotel Puccini and it was fantastic! We were booked at the hotel through a Gate 1 travel package and I'm so happy we chose this hotel over the other available options... more
Reviewed 5 days ago
We came here for our anniversary trip and the moment we walked into the hotel Elena greeted us with a hug! The room was perfect size for us and had everything we needed. Everyone of the staff even... more
I stayed there last may with a tour group and I got a very basic room. It was clean but only good enough for sleeping and not many other activities. Location was good but you have to walk with your... more
Reviewed 15 November 2016
would definite stay again
I travelled with a Dutch bus tour Company to Tuscany. We stayed here for 6 nights and from here made day tours to various places. I was fortunate enough to get a room with a bath on the 3rd floor... more
I stayed here as part of a coach trip exploring Rome and the Tuscany region. It was the ideal place to stop in terms of location, as it is close to both Florence and Pisa.
The room was smaller and... more
We found grand hotel vittoria perfect for our needs for a week in Tuscany. Centrally located, clean, and beautiful decor. Heat worked well as did hot water and water pressure for shower. Breakfast... more
Reviewed 21 January 2018
Tuscan Flair - Offering Guests The Very Best of Montecatini Terme
This beautiful hotel is surrounded by beautiful tree-lined streets which lead you to a Thermal park to wander through before entering the little town.
This European 4 star hotel embraces classic... more
Had the most fabulous weekend in Montecatini, the hotel is so lovely, the rooms are comfortable and so clean, the staff were so friendly and helpful especially the manager Esther who made our stay... more
Reviewed 22 January 2018
Relaxing and comfortable stay with excellent staff and breakfast
Pristine, modern hotel in excellent and quiet location in beautiful Montecatini Terme. Spa facilities provide a comfortable and relaxing space to unwind. Breakfast buffet offers good quality food and... more
This hotel reminded me of a seedy B movie type of hotel.... it needs major upgrading in every aspect from constructional to functional... the furniture is old and dingy... the bathrooms are extremely... more
Reviewed 25 June 2017
It could be much better....
It is clear that Innocent is budget hotel, in quite comfortable location of the city, so expectation should not be on high level. Room was clean to the certian extend, not too small, however bathroom... more
We stayed there just one day due to a mistake in our schedule but remember this place amongst the other 11 hotels! We were received as good old friends who came to stay for a week. The hotel is... more
Reviewed 27 October 2017
Perfect In Every Way
My husband and I just spent 9 days at Hotel Mediterraneo with our friend to celebrate her special birthday - we had spent 3 days here 2 years ago and it was our friends first visit - we found... more
My husband and I stayed for a night with our group tour. The breakfast was excellent and truly delightful. The food selections were truly enticing and not good for the diet. Great coffee and yummy... more
Reviewed 5 September 2017
Just returned from Biondi Hotel had a really good time. Staff very helpful as I had been bitten quite badly on the leg by mosquitos. The staff saw them and went and fetched me a bag of ice to put on... more
We stayed at Hotel Columbia for a week with our tour group Trafalgar. We loved this hotel. The front desk staff was very friendly. Our room was very "Italian". We loved the furnishings and the... more
Reviewed 19 September 2017
Silver Wedding Anniversary Stay
From the moment we arrived, to the day we left (9 days)we were treated by everyone at this hotel with professionalism and friendliness going beyond what you would normally expect. The facilities were... more
Great location and well within walking distance of a lovely town. Great centre for travelling to Pisa and Florence. Lots of shops from street markets up to Gucci. Seemed very safe town and good... more
Reviewed 11 July 2017
Enjoyed our stay here, staff friendly and helpful, lovely pool and spa area. Food good and really good breakfast buffet.
Nice atmosphere and not snobby like some 4star hotels. Would happily stay here... more
With the new managing staff, this hotel was excellent in meeting our needs perfectly. I stayed in a suite which was fabulous. A comfortable bed and a beautiful bathroom. A soaking tub with a rain... more
Reviewed 30 September 2017
Nice Shower but nothing else ?
I arrived at the hotel a little early so l said l would wait outside on the terrace until my room was ready. The receptionist said she would let me know when it was ready, however l sat there for... more
Small but very nice hotel, Very good location in the center of the city, clean, rooms are good, I recommend it. Breakfast is OK. Only WI-FI make probles somethimes Planing to come with my family... more
Reviewed 9 November 2017
A Hotel with Character
There were over 40 members of our tour group at the hotel. It is a small building in the middle of the block and did not look real great but it surely was. The desk staff day and night was very... more
This is a very quaint hotel. The rooms are nice and there is a nice patio that you can sit outside and have a drink. Just be careful. The locks on the bathroom doors are a little tricky. My... more
Reviewed 12 September 2017
good room on 1st floor, lifts a little small and dated. Good breakfast with good choice, average Dinner with little choice,
noisy from bars across the road.
would have been nice to eat outside on... more
Good location, good service, daily cleaning. Good connexion WiFi with paid (10 euro/7 days).
Quiet location near the park and FONICOLARE (5-6 min on walk). I had 101 room with giant balcony. The... more
Reviewed 1 May 2015
Attention to hotel! Please help!
Good day! How can i connect with your hotel by e-mail? Our tourist Gaponenko V. had been living in your hotel on dates 20-21 of april in room 203. She left her coat in that room. How can we get it... more
We've stayed at the Hotel San Marco 4 years in a row, and we love it there!! The staff is genuinely very friendly, and service is top notch. They helped us with train schedules, and helpful... more
Reviewed 9 September 2017
Molto confortevole, friendly, clean, the essential traditional Italian vacation hotel
We have stayed here as a family and as a couple on 5 occasions and each visit has been consistently of a high standard. Our room is spacious and spotlessly clean and requests for extra towels and... more
A beauitful peaceful oasis with old fashioned charm and friendly staff
This hotel is so convenient in the centre of the town, but so peaceful and elegant. It is decorated in an old world style, so luxurious and glamourous. It was our 50th Wedding Anniversary, and we... more
Reviewed 29 August 2017
Good hotel but the swimming pool and garden has to be cleaned up. There were very fiew sunbeds and parasols. So people were reserving the beds in the morning. I don't appreciate that.
There was also... more
Room very small - kicked wall just to get out of bed, maybe ok for 1 person certainly not 2. Aircon good, wifi terrible having to re log in every few minutes. Room smelt of stale smoke and bed hard... more
Reviewed 18 October 2016
Not very well
Four stars are joke.
Small room, heating not working, beds are hard as stone, cigarette marks on the desk. Terrible breakfast, only cheese, eggs and sweets.
Good thing is location. Also the staff... more
We went there for coffee and cakes, after sitting for 15 minutes without being attended to we decided to leave. The floor manager/receptionist rushed to ask why we have changed our mind. I said we... more
Reviewed 22 October 2017
A very classy hotel at the heart of athens.service is impeccable. Staff very helpful always smiling and very professional.
The top floor roof restaurant and bar is an outstanding experience... more
Actually, the location of the hotel is very good, it`s near the center of the lovely Montecatini. I was with a friend, we had a room with a one double and one single bed, so we had a plenty of space... more
Reviewed 12 February 2012
Although in a centre of a very beautiful Italian town, Albergo Buenos Aires is not so very beautiful. I stayed in the hotel two times. The first time I was there with two of my friends and staff was... more
We stayed at this charming hotel as part of our Gate 1 tour. The staff are very attentive and friendly. Buffet breakfast was included as part of our tour package and was very good with plenty of... more
Reviewed 2 days ago
Nice old hotel in a great location
The room was fine. The location within Montecatini was great. The train station to Florence was a short walk away and access to the highway was convenient. It is a great place to stay to visit the... more
This is a tough review to write because there was some great things about this hotel and then there were some things that were a bit hit and miss. Things I really liked: the position, breakfast was... more
Reviewed 17 September 2017
A great stay at the Astoria
My wife and I stayed at the Astoria for six nights in September 2017. I have read some of the previous reviews and disagree with many. We found the hotel exactly as described on their website and... more
Chose this hotel from a brochure as our first trip to Italy. What a find! A family run hotel where the staff cannot do enough for you or be more helpful. From arranging our train tickets to having... more
Reviewed 29 October 2017
Loverly family run hotel.
We stayed there for just under a week as part of a coach party. We stopped half board.
The buffet breakfasts had more than enough choice to keep both my wife happy.
The evening meals were on a sort... more
Its a charming and old-fashioned hotel right in the heart of the city. I got the feeling it is mostly for an older crowd. It is very nice and has its charm. The rooms were spacious and the bathroom... more
Reviewed 5 days ago
Excellent hotel and staff
The hotel is an wonderful choice. Montecatini is a pleasant place especially in sunny days. The hotel's staff did excellent job - every request and desire was fulfilled. Definitely recommend the... more
If you are picky about your room I suggest another hotel. We travelled with a group of 20, for 3 nights, and all the rooms were different. Our room, 213, was in need of renovation, but was... more
Reviewed 28 August 2017
Average... with a couple of buts..
overall the hotel is in dire need of some renovations! Everything seems to be coming apart… Especially taking a shower was a little challenging as the water temperature kept changing constantly. A... more
The hotel is mentioned as 4 star hotel but I have not experience from 4 hotels and above. The service was good very clean room, we had our own air condition and the room was really cool. The swimming... more
Reviewed 10 June 2017
We stayed 3 nights with a group of 40 people. It was a pleasant stay. Efficient and kindly staff.
Nice rooms (on the 5th floor)
Good dinner (3 courses)
Dining room very... more
This hotel is very well located in the heart of Montecatini Terme Centro with easy access to the best parts of this beautiful town. Even the stazione centrale is only a 10 minute walk. The hotel... more
Reviewed 21 September 2017
Friendly & Comfortable
The hotel provided excellent value for money for our one week stay. The accommodation was comfortable and the room well appointed. The paved garden was a good place to relax.
The breakfast was of a... more
I enjoyed my stay here. I had a really lovely room with a great view and there were a few more toiletries and electrical plugs than at some other Italian hotels. I especially liked the "anti-steam... more
Reviewed 3 weeks ago
Grand Stuff - Except for Dinner!
I stayed here with my tour group. The Hotel itself is a beautiful building, and is nicely situated near local shops, restaurants, town centre and parkland.
I found that the interior of the hotel was... more
superb family run small hotel 10 minutes walk from the centre of town
we were blessed with a room on the top floor with a huge balcony and wonderful views of the ares. we travelled with the Travel Department with trips to Florence, sienna Lucca and a few other... more
Reviewed 24 October 2017
Very enjoyable trip. Lovely weather for October. Beautiful medieval towns so well kept. Tour guides excellent and very good bus drivers. Really nice trip would recommend it highly. Well done to... more
We didnt have any expectations beceause we knew we wont be much in hotel, and we really stayed only for sleeping (after 22.00h) and breakfast (at 7.00). Rooms on 2nd floor were comfortable, clean and... more
Reviewed 30 January 2017
Seems to be run by a family, well done, handling big groups withe ease, excellent lasagne in their restaurant while rather poor offer for breakfast. Possibly because we were with a group of more than... more
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