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Brandshatch Place Hotel & Spa

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Brandshatch Place Hotel & Spa
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469 Reviews from our TripAdvisor Community

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Showing 468: English reviews
Whitstable, United Kingdom
Reviewed yesterday NEWvia mobile

We have visited in this hotel many , many times over the years and have to say it's the staff who make this hotel a nice place to stay, they are all really friendly which makes a nice change. As it was my husbands birthday and I asked the hotel to make some special birthday arrangements on my behalf which...

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Helpful?
Thank Julie T
Simon B, General Manager at Brandshatch Place Hotel & Spa, responded to this review

Dear Julie T Thank you for taking the time to submit your very full review following your recent stay with us. I will certainly discuss every single one of your comments with the various heads of department that oversee the areas where we have fallen short, this is most rare and I do apologise that we have not shown ourselves...

London, United Kingdom
Reviewed yesterday NEW

Went here for a wedding and have to say they did an excellent job for it, it was beautifully decorated for the wedding. The room is really spacious and works well for a sit down meal and then they transformed it later into a dance floor. The rooms are really stylish and the beds are super comfy. We used the...

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Helpful?
Thank Clarissa M
Simon B, General Manager at Brandshatch Place Hotel & Spa, responded to this review

Dear Clarissa M Thank you for sharing such a wonderful review of your recent stay with us. I am delighted with your general comments although your comment regarding your illness did concern me greatly. We take our food hygiene incredibly seriously and always pass food standards audits with flying colors. I do hope you made a swift recovery. I hope...

Reviewed 2 days ago NEWvia mobile

A dear friend treated me to a few hours with her, using the pool sauna steam and jacuzzi. Just what I needed. Finished with a gorgeous pot of herbal tea in the sunny cafe area. The gym area looked great, separate spin room, and a group class room. Really beautiful place

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Helpful?
Thank Louise C
Simon B, General Manager at Brandshatch Place Hotel & Spa, responded to this review

Dear Louise C Thank you for taking the time and trouble to submit such a wonderful review of your recent stay with us. I am delighted with your comments and will take great pride in sending them out to the entire team. I do hope that we can be of service to you again. With very best wishes Simon Barker...

Chesterfield, United Kingdom
Reviewed 2 days ago NEW

Brilliant place to work from, rooms very modern and thee food is good quality. the rooms provide comfort with modern amenities. the wifi provides great coverage throughout the hotel The spa and gym provide a good relaxing place to unwind after a hard days work

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Helpful?
Thank shaunwtt69
Simon B, General Manager at Brandshatch Place Hotel & Spa, responded to this review

Dear shaunwtt69 Thank you for a wonderful review of your recent stay with us. It is greatly appreciated and I will take tremendous delight in sharing your comments with the entire team. Please do not leave it too long before returning to us. With very best wishes Simon Barker General Manager

Kent, United Kingdom
Reviewed 1 week ago

We booked my dads 80th birthday celebration and had a private room. The staff were very good and done a great job. We all had a great time,the hotel was very nice. The food was very nice, but the portion sizes were very small. We asked the waiter if we could have some more bread rolls,he came back with 1...

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Helpful?
Thank marion25
Simon B, General Manager at Brandshatch Place Hotel & Spa, responded to this review

Dear marion25 Thank you for your review following the celebration of your fathers 80th birthday. I shall certainly discuss the portion sizes of the meals with the head chef, our Rosette dining standards usually draw great acclaim but we also have sufficient bread rolls on hand so I completely baffled by this but please do accept my profound apologies for...

Reviewed 1 week ago via mobile

Had a really enjoyable stay here with friends on an overnight spa break. We were really chilled & relaxed it was very enjoyable. The staff were very friendly, courteous & polite. I would love to return again such a lovely hotel.

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Helpful?
Thank Emmsybo
Simon B, General Manager at Brandshatch Place Hotel & Spa, responded to this review

Dear Emmsybo Thank you so much for your wonderful review of your recent spa day with us. I shall take great pleasure in sharing your lovely comments with my team. They will be delighted to read them. Please do not leave it too long before returning to us. With very best wishes and kind regards Simon Barker General Manager

London, United Kingdom
Reviewed 2 weeks ago

Was taken here for afternoon tea just before New years Eve. had been expecting a large range of teas, sandwiches and cakes but was very limited to all. Tea was the usual Twinings however limited types. Must mention 1 teabag per person even with a refill! Sandwiches were un-tasty, small and bland. Cakes: apart from the Macarons, everything appeared to...

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Helpful?
1Thank Paul G
Simon B, General Manager at Brandshatch Place Hotel & Spa, responded to this review

Dear Paul G Thank you for your review of afternoon tea. The contents of which are disappointing to read, particularly since we usually get so much great feedback about the delicious afternoon teas that we serve. Our pastries are all made in house by Antoine, our pastry chef and I am truly sorry that you feel our cakes and pastries...

Reviewed 2 weeks ago via mobile

Was dubious coming here as we have always gone to Pennyhill Spa in Surrey and been disappointed when visiting other spas but this is a little gem. Came on the winter package offer £169 for a room which was nice and spacious, good breakfast and a very good quality 3 course dinner - you can upgrade each course for £3-£5...

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Helpful?
Thank Robert M
Simon B, General Manager at Brandshatch Place Hotel & Spa, responded to this review

Dear Robert M Thank you for your feedback following your recent spa stay with us. I greatly appreciate the wonderful review and shall take great pleasure in sharing your comments with the entire team who all contribute to a tremendous stay experience. The team look forward to being of service to you again in the near future. With very best...

Reviewed 2 weeks ago via mobile

I decided to stay here for a night with my 5 year old son (as his sister was having a birthday friends sleep over!). A last minute decision and what a great result it turned out to be. The staff are simply brilliant. All of them. Special mention to Paul the F&B manager who really made our stay so enjoyable....

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Helpful?
Thank Steve B
Simon B, General Manager at Brandshatch Place Hotel & Spa, responded to this review

Dear Steve B Thank you for taking the time and trouble to submit such a wonderful review of your recent bonding session with your son. What a great idea. I will take great pleasure in sharing this with Paul, I know that he will be delighted with your comments. We have clearly made a great impression on you Steve B...

London
Reviewed 2 weeks ago via mobile

Went for a romantic night away , hotel was lovely and clean . Dinner was great , staff in restaurant and bar were very helpful and great to talk to . The problem started after being in the bedroom for a couple of hours , the air conditioning unit started to leak quite heavily from one end which resulted in...

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Helpful?
Thank Rebecca H
Simon B, General Manager at Brandshatch Place Hotel & Spa, responded to this review

Dear Rebecca H Thank you for your review of your recent stay with us. I apologise that the air conditioning unit in your room was faulty and that our duty manager was unable to turn the unit off at the mains. I will discuss retraining of the duty management team with out of hours maintenance repairs and apologise again if...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Brandshatch Place
Brandshatch Place
Cuisines: British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This sophisticated Georgian mansion, built in 1806, is the perfect venue for weddings as well as meetings, events and private dining. Thirty eight beautifully furnished rooms offer all the latest modern amenities - and when you have finished resting, you are welcome to drop in at the Health Club and Spa, a great place to work out, relax or unwind. Despite its rural location, it is within easy reach of major motorways and London, as well as Gatwick and Heathrow airports, the south coast and the Channel Tunnel. ... more   less 

Additional Information about Brandshatch Place Hotel & Spa

Address: Brands Hatch Road, Fawkham DA3 8NQ, England
Region: United Kingdom > England > Kent > Sevenoaks District > Fawkham
Price Range: ₹ 8,780 - ₹ 15,366 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Brandshatch Place Hotel & Spa 4*
Number of rooms: 38
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Also Known As:
Brandshatch Place Fawkham
Hotel Brandshatch Place
Brand Hatch Hotel Place
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Questions & Answers

Here's what travellers have asked, with answers from Brandshatch Place Hotel & Spa staff and other travellers.
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Questions? Get answers from Brandshatch Place Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“take your own tea bag, cream and jam if going for afternoon tea”
 of 5 bubbles paulg223, 7 Jan 2017 | Read review
“If you book directly you won't disappointed but they do not like customers who book via third parties.”
 of 5 bubbles , 8 Nov 2016 | Read review
“room 8 which was right by the lift. When you book tell them if you are disabled.”
 of 5 bubbles 241MaureenC, 12 Oct 2016 | Read review
“Garden views better than air conditioning”
 of 5 bubbles MikeE624, 30 Sep 2016 | Read review
“Room 18 was fantastic, quiet and a beautiful suite.”
 of 5 bubbles markwJ6952WJ, 29 Sep 2016 | Read review
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