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Brandshatch Place Hotel & Spa

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Traveller (137)
Room & Suite (43)
Dining (25)
Overview
  • Excellent41%
  • Very good31%
  • Average14%
  • Poor8%
  • Terrible6%
Travellers talk about
“afternoon tea”(59 reviews)
“brands hatch”(46 reviews)
“cream tea”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Reviews (598)
Filter reviews
596 results
Traveller rating
239
187
84
50
36
Traveller type
Time of year
LanguageEnglish
239
187
84
50
36
Show reviews that mention
All reviewsafternoon teabrands hatchcream teadvd playerwedding receptionrestaurant staffevening mealexecutive roomevery member of staffmy mumbirthday celebrationbrandshatch placea lot of noisethree course mealcoffee machineenjoyable stayfood was lovely
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1 - 5 of 596 reviews
Reviewed 1 week ago

I stayed here for 2 nights last week originally was a single in a double room but then became a couple I called to try to upgrade but reservations said they were busy but would put a note on or booking in that we would...More

Thank Claire777
Response from Scott-T-McDonald, General Manager at Brandshatch Place Hotel & SpaResponded 2 days ago

Dear guest, Thank you for your review, it was pleasing to see that you enjoyed the majority of your stay and your comments have been taken on board. Kind Regards Scott

Reviewed 2 weeks ago via mobile

Had a two night stay here for a birthday treat. The hotel is lovely. Nicely decorated and clean but its the staff who made it special. A big special thank you to Grace on reception who really made our stay special. Lovely room. The spa...More

Thank Joanne405
Response from Scott-T-McDonald, General Manager at Brandshatch Place Hotel & SpaResponded 2 weeks ago

Dear Guest, Thank you for your review and kind words which I will be sharing with Grace and the rest of the team. Best regards Scott

Reviewed 3 weeks ago via mobile

This was our third visit as a family for afternoon tea but on this occasion we were somewhat disappointed. The bread was a little dry and I suspect the sandwiches had been prepared prior to our arrival. The scones were a little on the small...More

1  Thank Pam Toao B
Response from Scott-T-McDonald, General Manager at Brandshatch Place Hotel & SpaResponded 3 weeks ago

Dear Guest, Thank you sharing your review on tripadvisor and for the constructive feedback it contained. Please accept my apologies that this visit did not match your previous experience and rest assured that I have shared you comments with the team. Kind Regards Scott

Reviewed 3 weeks ago

When we want to treat ourselves we have a night away at BrandsHatch Place and again we had a lovely time at the hotel; dip in the pool, dinner, great breakfast and a stroll round the gardens - recharge the batteries. There's a lot going...More

1  Thank dp571
Response from Scott-T-McDonald, General Manager at Brandshatch Place Hotel & SpaResponded 3 weeks ago

Dear Guest, Thank you for you review following your return to Brandshatch Place, it was pleasing to see that everything was as it should be. We do hope we see you again soon. Kind regards Scott

Reviewed 4 weeks ago via mobile

Took my daughter for her first afternoon tea as a little birthday treat. The restaurant was very quiet. In fact we were the only guests. The tea selection was brilliant, and the tea boxes were a nice touch. The food was tasty. The scones small...More

Thank AL B
Response from Scott-T-McDonald, General Manager at Brandshatch Place Hotel & SpaResponded 3 weeks ago

Dear Guest, Thank you for sharing your experience following your recent visit. I am glad the team looked after you and that you enjoyed your afternoon tea. Kind Regards Scott

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 110 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 110 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (137)
Room & Suite (43)
Dining (25)
Pool & Beach (5)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Octavia-1988
6 July 2018|
AnswerShow all 2 answers
Response from Les G | Reviewed this property |
Sorry, not something I can help you with, I'm afraid. I do know that the restaurant staff are very obliging and may be able to help if you ask.
0
Votes
Fjwt
23 March 2018|
Answer
Response from Sue S | Reviewed this property |
You would need to call the hotel to find out. We went for a hen party so no children with us.
0
Votes
Room Tips
"Room 6 has air-con with remote control. Not all do. Not much of a view but air-con made up for that."
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"There is no external noise to worry about, so windows open through the night is possible."
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"Our junior suite was Room 8.Overlooks the car park, ample greenery beyond. Dble glazing and heavy curtains..."
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"Book somewhere else!"
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