Hotel Surbhi

Hotel Surbhi

State Highway 17 Scandal Point, Palampur 176061 India
Almost a full view of the room.
Traveller (5)
Delux room
Room & Suite (5)

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About

4.0
#15 of 22 hotels in Palampur
4.3 of 5 bubbles
Location
4.3 of 5 bubbles
Rooms
4.2 of 5 bubbles
Value
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
3.4 of 5 bubbles
Sleep Quality
Hotel Surbhi Palampur is situated right in the middle of scenic town of Palampur, surrounded by dhauladhar ranges, its your home away from home. Hotel surbhi has been relentlessly serving you since 1994 and was recently refurbished in jan 2013. At Surbhi group even though rooms are our main product, We don't believe in selling just rooms we believe in selling an experiences.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Coffee shop
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Banquet room
Baggage storage
Parking
Wifi
Restaurant
Newspaper
ATM on site
24-hour front desk
Laundry service
Room features
Bathrobes
Desk
Room service
Bottled water
Iron
Laptop safe
Bath / shower
Complimentary toiletries
Wake-up service / alarm clock
Room types
Family rooms
Good to know
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, Hindi
29Reviews0Q+A12Room tips
Traveller rating
  • 16
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  • 1
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Detailed Reviews
Hitender S wrote a review Mar 2015
Chandigarh, India
4.0 of 5 bubbles
No doubt Hotel surbhi is good and deserves to be among toppers in Trip Advisors.ood

First would love to share some good points.

1) Nice and very friendly Staff
2) Nice food
3) Good big spacious (I went for deluxe room) Room and Toilets. Clean rooms
4) Good location in heart of city
5) Staff always helpful
6) Awesome free WiFi with good Internet speed.
7) Nice Hotel Management and well maintained.

Few negative points
1) On Main road, which hampers your sleep a lot because fo traffic.

2) No nature view.Even if you take deluxe rooms still not much view.

3) I dont know why staff knocks your door to take food order. If some one needs they can simply dial room service and place order.This was the worst part.They will knock door in morning to take Bfast order and then at late evening to take dinner order,

4)Parking is concern. I didnt find any big area for parking. First they they told me to park in front of hotel gate. Next morning i found other car behind my car so have to ask Hotel staff to remove that so that i can take out my car. Next Night since space in front of hotel was occupied, staff asked me to park my car pn road in front of one shop. Next morning i was asked to remove car since shop keeper was opening his shop.

Overall my stay was pleasent in this hotel apart from few points mentioned, Yes you could consider this hotel for your stay.
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Date of stay: March 2015
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: If you are going for deluxe rooms which hotel says it gives good view. Then i wont...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keshao2014 wrote a review Mar 2015
Mumbai, India
5.0 of 5 bubbles
With Shimla struggling with traffic and noise , my friends suggested me to head to Palampur. After detailed study of various hotels and reviews on Tripadvisor, I got myself booked in Hotel Surabhi since it's close to the market and quite centrally located. I reached late at night having driven from Jallandhar but was relieved as we were received and welcome at the hotel. It turned down a good decision as the hotel is well known as we got directions easily. The room was spacious - super deluxe one - and well kept. The room offered a good view and I think recently renovated as linen and furniture felt new. The breakfast offered was lovely and the place itself has some lovely places to visit. I strongly recommend Palampur as it is untouched by the whole tourism for profit thing and is a quiet and laid back place with a nice market, lots of place to visit at short distances. I stayed at Surabhi with family for 3 nights and will recommend the hotel to people looking for comfort, good food and it's location. The staff is pretty good and there are a large no of tourists staying here which helps as we got great company.
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Date of stay: February 2015
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: I stayed in super deluxe room which was quite comfortable.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aahnapawan wrote a review Mar 2015
Jalandhar, India
5.0 of 5 bubbles
Lovely stay at Palampur in Surabhi. It was a pretty straight forward choice due to central location and good reviews on tripadvisor. Had never stayed in high end suites but since it was my honeymoon I thought why not. Booked royal chambers which was cool...although more suitable for family with kids. Really enjoyed the hospitality with excellent staff , good room service and decent staff. I was well guided by the manager since this was my first visit to Palampur. Recommended for its good location and decent price along with nice amenities and free wifi.
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Date of stay: March 2015
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Take royal chambers if you are family with kids.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thakur wrote a review Jan 2023
1.0 of 5 bubbles
Completely money waste ...
I standard zero
Service zero
Negative attitude
No welcome
Food taste lass ..all dish are in one gravy
I got my order after one hour.tabse are not working in room so many things are there i can't explain. ....drrty rooommm
I will come back again in this hotel.
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rajbrijesh wrote a review Dec 2014
Ajmer, India
4.0 of 5 bubbles
I have booked family royal chamber for my family. Room was enough big with two beds and a large bathroom with all facilities i.e. bath tub, geyser etc.
Their is a nice restaurant where they serve delicious food in reasonable rate.
Property needs little care. Some charging points needs near bed.
Overall the nice experience of stay here I definitely recommend for all.
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Date of stay: December 2014Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DINESH A wrote a review Oct 2014
New Delhi, India
5.0 of 5 bubbles
We booked three deluxe rooms from 2nd Oct to 6th Oct'14 and reached the hotel at 10 PM and we're not sure whether dinner would be available. But within 10 minutes what we ordered was on the dining table and food was quite tasteful. Service staff is very efficient. Room service is par excellence. We followed the itinerary customized by the Hotel Manager and we found it very useful. Combined balcony of six deluxe rooms is worth praising. They should have placed some plastic chairs so that one can enjoy morning tea.
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Date of stay: October 2014
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: One should Prefer booking of road facing rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from varunplp, Manager at Hotel Surbhi
Responded 7 Oct 2014
Dear Sir/ Madam, Thank-you very much for taking time to give us your valuable feedback. We feel a great pleasure in knowing that we were able to provide a service worthy of your praise. Also we have taken a note of your suggestion of adding furniture to the balcony. Its a great idea and we would definitely add some patio furniture for our esteemed guests during our next upgrade. Thank you once again. Looking forward to serving you again. Hotel Surbhi Management.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karan K wrote a review Sept 2014
Dubai, United Arab Emirates
5.0 of 5 bubbles
Visited palampur last month with friends... we had planned a trip for palampur dharamshala and manali.... planned 2 night stay in palampur... booked the hotel online after getting some really good reviews from some friends... I must say the staff of the hotel was really hospitable. .. even though we reached before the check in time the manager was generous enough to provide us the room straightaway... the rooms were neat and clean .. stayed in a deluxe room...equipped with all the required facilities... food was also good as we had all our meals in the hotel itself... it is centrally located 10 mins from the main market... 3 kms from neugal cafe.. 2 km from the tea estate... I would definitely recommend the hotel ... hope to visit palampur soon again...
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Date of stay: August 2014Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HRCJ7 wrote a review Nov 2015
Setagaya, Japan
5.0 of 5 bubbles
According to my experience this place is really nice.It is surrounded by beautiful mountains.I want to mention this place give a best value for your money.We met friendly service staff also in there.Hope to visit once again.
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Date of stay: December 2014
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anil K wrote a review Oct 2014
New Delhi, India
4.0 of 5 bubbles
The hotel is located in the Palampur town right on the highway. The rooms are spacious but linen is old fashioned and can be improved. The property is old and being maintained but certain additions are required such as bed side control of lights etc.. The food is good and cheap with prompt service. The hotel lacks parking as it is on the main highway. It is overall a good economical hotel considering the value for money.
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Date of stay: October 2014
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kanchan T wrote a review Sept 2014
5.0 of 5 bubbles
Our experience in this Hotel was fantastic. The rooms were super clean and the front desk people very friendly and caring. We had a very nice lady helping us with direction to different places and things to do in Palampur and nearby area. We will come back again to this wonderful little retreat!!
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Date of stay: October 2013
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Brides G wrote a tip Aug 2016
18 contributions11 helpful votes
4.0 of 5 bubbles
"Go for room super deluxe rooms with balcony"
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Huidrom M wrote a tip May 2016
New Delhi, India5 contributions1 helpful vote
5.0 of 5 bubbles
"Second Floor is the best, towards the roadside."
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garima b wrote a tip Oct 2015
2 contributions2 helpful votes
4.0 of 5 bubbles
"Rooms away from the road should be preferred for less noise as the hotel is on road."
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kushalashok wrote a tip Jun 2015
Xi'an, China93 contributions21 helpful votes
1.0 of 5 bubbles
"I would not recommend this hotel but if you have no choice then do book a room with view / front facing since it gets smelly."
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Aahnapawan wrote a tip Mar 2015
Jalandhar, India2 contributions7 helpful votes
5.0 of 5 bubbles
"Take royal chambers if you are family with kids."
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Not the right property for you?
There are more places to choose from in the Palampur area.
LOCATION
IndiaHimachal PradeshKangra DistrictPalampur
NUMBER OF ROOMS
15
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOTEL SURBHI (Palampur, Himachal Pradesh) - Hotel Reviews & Photos - Tripadvisor

Frequently Asked Questions about Hotel Surbhi
Which popular attractions are close to Hotel Surbhi?
Nearby attractions include Pooja Tea Boutique (0.8 km), Palampur-lama Market (0.9 km), and Glitters (1.1 km).
What are some of the property amenities at Hotel Surbhi?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
What food & drink options are available at Hotel Surbhi?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Hotel Surbhi?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Surbhi?
Conveniently located restaurants include Cloud - 7, The Lounge, and The Blue Hills Cafe.
Does Hotel Surbhi have airport transportation?
Yes, Hotel Surbhi offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Surbhi located near the city centre?
Yes, it is 0.8 km away from the centre of Palampur.
Does Hotel Surbhi offer any business services?
Yes, guests have access to a business centre and a banquet room during their stay.
Which languages are spoken by the staff at Hotel Surbhi?
The staff speaks multiple languages, including English and Hindi.
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