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MyPond Hotel

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221 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Queenstown, South Africa
Reviewed 12 September 2016

The friendliness of the staff, the beautiful view and hospitality made it an awesome experience. There were three young ladies, from Kuruman, Zambia and Argentina that served our group and even late at night they still had a smile on their faces.

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Helpful?
1Thank mornec250
Mypond, General Manager at MyPond Hotel, responded to this review

Dear mornec250 Thank you for the kind words. I will forward your compliments to the rest of the team with special mention to the 3 students that you have highlighted. We trust that your next visit will be soon. Kind regards Sisonke Mapuma General Manager

Port Alfred
Reviewed 10 September 2016

The service was awesome! The room was great, location is so relaxing I could do my work while sitting and watching the water flowing. The food is to die for, I absolutely loved the food, complements to the chef.

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Helpful?
Thank vickysW3263JL
Mypond, General Manager at MyPond Hotel, responded to this review

Dear vickysW3263JL Thank you for the wonderful review. I will pass on your compliments to the chef and her team. We hope to welcome you back to MyPond Hotel in the near future. Warm regards Sisonke Mapuma General Manager

East London, South Africa
Reviewed 4 September 2016 via mobile

I stayed here for a weekend with friends recently. It was lovely. The rooms are spacious and beautifully decorated. The staff are friendly and helpful and the view is amazing. We had a great time and I would definitely recommend staying here.

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Thank Cheri R
Mypond, General Manager at MyPond Hotel, responded to this review

Dear Cheri R Thank you for writing such a great review. We are glad that you enjoyed your weekend at MyPond Hotel and we hope that you will visit us again very soon. Kind regards Sisonke Mapuma General Manager

Port Alfred
Reviewed 29 August 2016

The hotel is nicely located at the banks of the river, the staff is amazing and partly made up of students of the local hotel school. The kitchen provides nice food and a fine breakfast, all you need to enjoy a stay. The rooms a spacious and have all the comforts one needs.

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Thank gv37
Mypond, General Manager at MyPond Hotel, responded to this review

Dear gv37 Thank you for the wonderful compliments. We are glad your stay was comfortable and enjoyable. We hope that your next visit to MyPond Hotel will be soon. Warm regards Sisonke Mapuma General Manager

Port Alfred
Reviewed 27 August 2016

I experienced daily an attitude of service of all the staff and a a community of care. The food was excellent.The room clean with a beautiful view of the river. The hotel is close to the beach and golfcourse.

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Thank N3283CFannm
Mypond, General Manager at MyPond Hotel, responded to this review

Dear N3283CFannm Thank you for taking the time to write such a great review. Your kind words and compliments are highly appreciated. We trust that you will visit us again very soon. Kind regards Sisonke Mapuma General Manager

Port Elizabeth, South Africa
Reviewed 22 August 2016

I love the location of the hotel, by the Kowie river. I also loved the service offered by the young staff. it shows that a great of care is taken in making sure that the customer experience is above par.

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Thank Bridgette2014
Mypond, General Manager at MyPond Hotel, responded to this review

Dear Bridgette2014 Thank you so much for this review and the wonderful compliments. We are happy to know you enjoyed your stay and we look forward to welcoming you back in the near future. Warm regards Sisonke Mapuma General Manager

Port Elizabeth, South Africa
Reviewed 22 August 2016

The overall service I received at My Pond Hotel was excellent. The staff was very friendly and helpful. I will definitely recommend the Hotel to friends and colleagues and will also visit it again on a personal level. Keep up the good work and continue providing your guests with the high level of service you gave me.

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Thank 582spare
Mypond, General Manager at MyPond Hotel, responded to this review

Dear 582spare Thank you so much for the wonderful feedback, it will serve as a great encouragement to the rest of the team. We will certainly do our best to ensure we deliver great service to all our guests. We trust that you will visit us again soon. Kind regards Sisonke Mapuma General Manager

Port Alfred
Reviewed 11 August 2016

cleanliness plays a vital role in an hotel i was shifted from room 6 to 2 the gowns were not change as we found some items in the gown pockets when we wanted to use it that means the gowns were never change /replaced with clean ones for the next guestsf

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Thank jamielap2016
Mypond, General Manager at MyPond Hotel, responded to this review

Dear jamielap2016 Thank you for the feedback and for taking the time to write this review. As a regular guest at MyPond Hotel, I have no doubt that you have seen our commitment to maintaining the highest level of cleanliness and this was an isolated incident which I assure you will never happen again. I am happy to know that...

East London, South Africa
Reviewed 11 August 2016

Excellent stay, warm friendly hosts and staff. Highly recommended. Room 20 is a great room with excellent view of the river and as a bonus a balcony to entertain on. One thing maybe to add to the service would a radio station in the television package.

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Thank R2291PKkeithh
Mypond, General Manager at MyPond Hotel, responded to this review

Dear R2291PKkeithh Thank you so much for the wonderful feedback and for taking the time to write this review. We look forward to your next visit and thank your your suggestions. Kind regards Sisonke Mapuma General Manager

Port Alfred
Reviewed 8 August 2016

Loved it! beautiful venue right on the water, my kids loved it and the rooms are huge! Will def be back some day! If you have half price nights, add me to the mailing list so we can take those opportunities!

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Thank 770catherinea
Mypond, General Manager at MyPond Hotel, responded to this review

Dear 770catherinea Thank you so much for the positive review. We are glad that you and your family enjoyed your stay with us. We look forward to welcoming you back soon and we will definitely keep you updated on our specials. Kind regards Sisonke Mapuma General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
Official Description (provided by the hotel)
MyPond Hotel is a beautiful 4 star boutique hotel situated at the Kowie river bank in Port Alfred. MyPond is operated by one of the most prestigious Hotel Management Schools on the African continent: Stenden South Africa. As a guest you may therefore expect excellent service standards and warm and dedicated hospitality in a beautiful setting. The emphasis of the accommodation is on comfortable, affordable luxury, with stunning, spacious river-view suites, family rooms (approx 50 m²) and classic rooms (approx 25 m²). The rooms are all en-suite, air-conditioned, with LCD televisions (10 satellite channels), telephones, universal plug points, safe, fridge and tea/coffee facilities. The Suites are equipped with I-Pod docking station radios, heated towel rails and sleeper couches. There is wheelchair access to all our rooms (via lift in the outer wing) and a full wheelchair friendly toilet in our lobby. Our award winning in-house restaurant Lily offers a contemporary menu selection with a wide variety of South African cuisine. As a guest you can look forward to a relaxed and welcoming dining atmosphere on the banks of the Kowie River. Choose from our extensive wine selection of top South African wines to compliment your meal. ... more   less 

Additional Information about MyPond Hotel

Address: 33 Van Der Riet Street | Eastern cape, Port Alfred 6170, South Africa
Region: South Africa > Eastern Cape > Port Alfred
Price Range: ₹ 4,805 - ₹ 5,212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — MyPond Hotel 4*
Number of rooms: 26
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Also Known As:
MyPond Hotel Port Alfred, Eastern Cape
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Questions & Answers

Questions? Get answers from MyPond Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We only had dinner at the hotel, we did not stay there.”
 of 5 bubbles EricaGet, 25 Sep 2016 | Read review
“Choose a river facing suite.”
 of 5 bubbles berndtdoug56, 2 Jun 2016 | Read review
“all rooms face onto the lagoon/river”
 of 5 bubbles roadcaptain-ulysses, 17 May 2016 | Read review
“Our suite had a riverside outlook.”
 of 5 bubbles Joan-Haroun, 30 Mar 2016 | Read review
“river view room was beautiful”
 of 5 bubbles Birgitsebe, 14 Feb 2016 | Read review
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