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Kempinski Hotel Ishtar Dead Sea

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Kempinski Hotel Ishtar Dead Sea
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2,338 Reviews from our TripAdvisor Community

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There are newer reviews for Kempinski Hotel Ishtar Dead Sea
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Showing 1,929: English reviews
Reviewed 15 April 2015 via mobile

We spent two night during the weekend ,so we had to wait for the room,breakfast was good but the service was a bit slow,the dinner in Ashur restaurant was gorgeous despite the high price,we had amazing time by the pools,free water wow😃lifeguards and pool guys were very helpful and attentive especially Mohammad and yousef who wiped our sunglasses and gave...

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Helpful?
1Thank Talazoubi
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Guest, Thank you for sharing your feedback with us and for recommending our staff to the travel community. I have shared your special recognition to Mohammed and Youssef and praised them for their good effort. I am very glad that you enjoyed your stay with us and we are looking forward to welcoming you again in the near future....

Dubai, United Arab Emirates
Reviewed 14 April 2015

This is a Beautiful resort with luxury amenities. Our check in was delayed by half an hour. Rooms are big, clean and nice. Balconies are big but closed. There is ample supply of clean towels, sunbeds at dead sea beach area and pools. Staff is very polite and nice. Hotel has a private access to dead sea. They have different...

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Helpful?
Thank runjita
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Guest, Thank you very much for taking the time to share your detailed feedback with us. This gives us the opportunity to maintain and improve our guest’s experience. I have taken notes of your comments and will further discuss them in details with the management team to take the necessary actions. Once again thank you for your constructive feedback...

Reviewed 14 April 2015

This was my first trip to Dead Sea and what better place to land up than The Kempinski. This hotel is so well located with so many restaurants to choose from. Quality of F&B was fabulous. Most important was the team at hotel. GM Sebastien Mariette was seen all over the hotel all the time. Even at 10pm when you...

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Helpful?
1Thank Girish J
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Mr. Girish, Thank you for leaving a feedback following your recent stay with us. We are pleased to learn that we have succeeded to exceed your expectations and provide you with a memorable stay. It was a pleasure meeting you and I hope I to get the chance to welcoming you again at the lowest point on Earth. With...

holmfirth
Reviewed 12 April 2015

First impressions count, so taking half an hour to find us a serviced room for our pre-booked two night stay, was not what we expected.This in a hotel that was experiencing very low occupancy levels. We were in a "superior" room in the main building - we later discovered "superior" was the cheapest room, so superior to what? It was...

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Helpful?
2Thank chrishumphries
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us on TripAdvisor. First of all, I would like to apologies for the delay occurred at check-in time, I am also ​saddened to learn​ that your room balcony view was not up to your expectations​.​ I hope that would you give us another chance and visit ​us...

Reviewed 12 April 2015 via mobile

I have been here so many times and as i checked in before a couple of hours,i felt i am privileged and pampered as the check in process was so smooth and went very well and the front office desk guy was so helpful. The room has a direct access to the heated pool and spacious and of a well...

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Helpful?
1Thank Tdababneh
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Mr. Dababneh, Thank you so much for taking the time to share your pleasant experience with us, and I would like also to thank you for recommending and recognizing our staff. I am very glad that you liked your room and enjoyed your upgrade to our Ishtar ​area. We hope you w​ill​ have the chance to visit us again...

Cambridge, United Kingdom
Reviewed 9 April 2015

There is no doubt that this is a luxury resort; the views, rooms and amenities are all excellent. Our room was very clean, well equipped and comfortable, always serviced efficiently. Staff are very friendly too. We enjoyed two very good meals in the Italien restaurant and had one of the best Thai meals ever in the Thai restaurant, sitting out...

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Helpful?
3Thank Woo12
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Guest, Thank you for sharing your kind feedback with us. Our guests’ feedback and comments help us to maintain and enhance any aspects of our guest’s experience. I am glad that you have enjoyed your stay with us and that our staff and facilities were up to your expectations, however, I am also disappointed that what was supposed to...

Quebec City, Canada
Reviewed 9 April 2015

It's a beautiful hotel. The staff is very helpful and nice. The rooms are spacious and comfortable. The breakfast is very good. The Obelisk restaurant food is good. The Codes restaurant food (Thai) is very good. Even the food at the pool restaurant is good. The installations at the pools and at the beach are perfect. We had a amazing...

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Helpful?
2Thank _melie83-
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Guest, Thank you so much for taking the time to share your pleasant experience with us on TripAdvisor. We are delighted to read that you have enjoyed your stay with us and that we managed to meet your expectations with our selection of extensive buffet breakfast as well as the rest of our outlets. Till your next visit, warmest...

Tel Aviv, Israel
Reviewed 9 April 2015

To be sure: this is an amazing hotel at an amazing location. I have stayed there twice and will certainly come back. But there is room for improvement, especially if you aspire to perfection, as this hotel certainly does. I will focus on the small irritants of my last stay, but I want to reiterate that, overall, I share much...

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Helpful?
2Thank DiplomatInTelAviv
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Guest, Thank you very much for taking the time to share your detailed feedback about your recent stay with us. Indeed your comments are helpful in allowing us to move from “good to best”. I sincerely apologies for the shortcomings of service you experienced and I will definitely the take necessary actions and conduct more excessive training to our...

Jerusalem, Israel
Reviewed 8 April 2015

Have been there for a workshop for three busy days , the hotel was so relaxing and the room was great wide quite and luxury . unfortunately did not have the time to swim and enjoy the lovely out side pools . The hotel is for those whom looking for quite and relaxation .

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2Thank Darwihs
Reviewed 7 April 2015 via mobile

The attached pictures show my experience at the Kempinski Ishtar Dead Sea. 1- Yellow water for my bath tub. 2- Amount of dead bugs in pool is worrisome. 3- Freezing pool when it should be heated. 4- Service response so slow it's pathetic. 5- trash cans by the beach area nearly non existent. For over 300 JDs a night this...

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Helpful?
2Thank OlaH87

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Kempinski Hotel Ishtar gives you the opportunity to enjoy its riches where Queen of Sheba and Cleopatra once strived to unravel mystery. Situated gracefully on the shores of the largest spa in the world the Dead Sea, unique for its ozone-rich air, mineral sea water and ultra-violet filtered sunshine. Surely there is no region on earth where nature and history have more wonderfully conspired, where so exciting drama has obtained a so beautiful theatre. ... more   less 

Additional Information about Kempinski Hotel Ishtar Dead Sea

Address: Dead Sea Road | Dead Sea, Sweimah 11194, Jordan
Region: Jordan > Dead Sea Region > Sweimah
Price Range: ₹ 12,253 - ₹ 23,009 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Ishtar Dead Sea 5*
Number of rooms: 345
Reservation Options:
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Also Known As:
Kempinski Hotel Amman
Kempinski Hotel Ishtar Dead Sea Jordan
Hotel Style:
#1 Luxury Hotel in Sweimah
#1 Business Hotel in Sweimah
#1 Spa Hotel in Sweimah
#1 On the Beach Hotel in Sweimah
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Hotel Ishtar Dead Sea staff and other travellers.
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Questions? Get answers from Kempinski Hotel Ishtar Dead Sea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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